No Change/Cancel Fees on Bookings Made 7/2-31
Terms and conditions | Updated July 2, 2020
To provide you with additional flexibility, bookings made between July 2, 2020 and July 31, 2020 will be permitted a one-time change to travel plans without a fee, when the change is made 7 or more days prior to departure. Changes under this special waiver are subject to the terms and conditions below; additional restrictions may apply.
- Customers can complete a one-time change 7 or more days prior to departure free of charge as below:
- Change to new itinerary of equal or lesser value: change fee waived, no residual value retained by customer
- Change to new itinerary at higher price: change fee waived, customer pays fare difference, if any.
- Cancel itinerary: cancel fee waived, customer retains the value of the ticket to be applied toward the purchase of a future ticket to be booked within 90 days of cancellation for travel available through the selling schedule.
- To change your reservation, visit the My Trip The change fee will automatically be waived.
- To cancel your reservation and retain the value of your ticket to be applied towards the purchase of a future ticket within 90 days of cancellation, please visit My Trip to manage your booking.
- For changed itineraries, travel must be completed bySeptember 12, 2021
All tickets are nonrefundable unless otherwise specified in the Contract of Carriage