Contract of Carriage
The information contained in this document constitutes the terms of transportation for passengers and their baggage on all flight segments operated by Frontier.
This document also includes the Tarmac Delay Contingency Plan. Sometimes a flight may be delayed on the ground before receiving takeoff clearance from Air Traffic Control, after landing at your destination, or during a diversion to another airport. These delays, known as tarmac delays, are rarely of extended duration. If your flight experiences an extended tarmac delay after you have boarded or after the plane has landed, we commit to providing timely information on the situation. We will also provide for your essential needs including food, potable water, operable restroom facilities, and, if safety and security conditions allow, access to medical treatment.
This document is available for public inspection at all Frontier Airlines locations. Copies may be obtained by visiting the link:
English: Contract of Carriage, including Tarmac Delay Contingency Plan
Spanish: Contract of Carriage, including Tarmac Delay Contingency Plan