EarlyReturns® Membership Guide                  

Find everything you need to know about our Frequent Flyer program below.

 

Redeem With Us

Here's how to cash in on the miles you've earned!

Did you know that as little as 20,000 miles (from $11.20 in fees/taxes) earns you a domestic roundtrip award ticket within the United States!

There are two ways you can redeem your EarlyReturns Miles for award flights:

  • The easiest way is to log in and redeem your miles online
  • Call Frontier Reservations at 801-401-9000 to make your reservation with an agent. Note* An award redemption fee may apply and a reservation service fee of $10 will apply to all economy award redemptions made via our reservations call centers.
TYPES OF AWARD TRAVEL

Maybe you've read about Frontier's Fare options, where you get to choose the fare that's right for you. Similarly, when you redeem miles for award travel, there are two award redemption levels:

  • Economy Award Tickets receive the benefits of our Economy Fare option
  • Choice Award Tickets receive the benefits of our Economy Fare options with more availability of flights
  • Last Seat Availability Award Tickets. These awards are exclusively available to Elite level EarlyReturns members

Charge for bags and itinerary change fees vary based on the type of award ticket.

Mileage redemption levels and taxes vary based on the award selected - see charts below for all of our award travel options!

The mileage and fees shown below apply for Economy awards booked at FlyFrontier.com and represent the minimum mileage levels required for award redemption. Mileage requirements are higher during peak periods. An additional Reservation service charge of $10 will apply to all Economy award redemption made via our reservations call centers. 

EarlyReturns Economy Minimum Award Redemption Levels
Travel within U.S.Minimum Award Miles Required* 
One Way 10,000 plus from $5.60 in fees/taxes
Round Trip 20,000 plus from $11.20 in fees/taxes
Travel to/from MexicoMinimum Award Miles Required*
One Way 15,000 plus from $22.08 in fees/taxes
 Round Trip  30,000 plus from $74.32 in fees/taxes         
Travel to/from Dominican RepublicMinimum Award Miles Required*
One Way 15,000 plus from $36.90 in fees/taxes
Round Trip 30,000 plus from $105.70 in fees/taxes        
Travel to/from JamaicaMinimum Award Miles Required*
One Way 15,000 plus from $49.60 in fees/taxes
Round Trip 30,000 plus from $106.16 in fees/taxes        
EarlyReturns Last Seat Availability Minimum Award Redemption Levels

(Available to Elite Members)

Travel within U.S.Minimum Award Miles Required*
One Way 22,500 plus from $5.60 in fees/taxes
Round Trip 45,000 plus from $11.20 in fees/taxes
Travel to/from MexicoMinimum Award Miles Required*
One Way 27,500 plus from $22.08 in fees/taxes
Round Trip 55,000 plus from $74.32 in fees/taxes        
Travel to/from Dominican RepublicMinimum Award Miles Required*
One Way 27,500 plus from $36.90 in fees/taxes
Round Trip 55,000 plus from $105.70 in fees/taxes        
Travel to/from JamaicaMinimum Award Miles Required*
One Way 27,500 plus from $49.60 in fees/taxes
Round Trip 55,000 plus from $106.16 in fees/taxes        
* In addition to the required miles, member must pay all fees and taxes, which are listed in USD, at the time of booking. All award seats are capacity controlled. Minimum international fees/taxes may vary according to the currency exchange rates. 
Award Redemption Fees

The sale or barter by Members of any such mileage, awards, or benefits is expressly prohibited. Any mileage, awards or benefits transferred, assigned or sold in violation of the Program terms and conditions will result in the confiscation of all miles held by the Member and closure of the Member's account. In addition, the Member may be subject to other penalties including, but not limited to, the value of transportation provided as a result of member's fraudulent conduct. Mileage, benefits, or awards earned or granted under the Program may not be transferred or assigned, except in the case of a Member's death or online using Frontier's Transfer Miles tool. Miles may NOT be transferred via phone or email request to the EarlyReturns® Service Center. Upon a Member's death, all current available mileage may be transferred to the Member's beneficiary after receipt of appropriate documentation such as a death certificate and proof of beneficiary status.

Accruals

  • "Miles" are the calculation unit of the Program.
  • To automatically earn miles, Members must provide their EarlyReturns® account number at time of booking for each flight.
  • On trips between an origin city and a final destination city that include a connection requiring a change of aircraft with a new flight number, you'll earn mileage credit for each flight segment. A segment is defined as a flight between two airports using only one flight number, regardless of the number of intermediate stops or changes of planes.
  •  Members flying without a change in flight number between an origin city and a final destination will earn the actual miles computed between that origin and destination city. Mileage will be calculated using airport-to-airport air mileage distance as determined by Frontier. The amount of miles you earn and the minimum mileage earned per flight depend upon the fare option you choose:
Mileage Earned
Fare OptionActual Flight Mileage EarnedMinimum Mileage Earned per FlightSegments Credits Earned per Flight
Economy 100% 500 Miles 1
  • Members taking advantage of the services offered by Program partners will be credited a specific number of miles as determined by Frontier.
  • Additional miles may be granted for special conditions and events based on flight activity, fare paid, geographic location, program participation, tier level status, and other conditions and events as determined by Frontier
  • The following fare, payment, and/or passenger categories are excluded from earning miles in the Program:
    • Award tickets or free tickets of any kind
    • Tickets issued under trade and barter agreements with Frontier
    • Refunded, forfeited, and unused tickets
    • Charter flights (prior to December 15, 2015)
    • Voluntary flight changes in lieu of non-stop and/or direct flights for the accumulation of additional mileage are not permitted
    • Free car rentals, hotel stays, or any other free service provided by a program partner
    • Any person traveling on airline passes and/or industry or agency discount tickets, including, but not limited to, airline staff and travel agent tickets
    • Tickets purchased for additional seats to carry excess baggage (i.e., fragile items, musical instruments, medical or other equipment, etc.), pets, or to provide extra space for the passenger
  • Members will receive an electronic account statement if enrolled with pertinent information based on activity registered during the previous period. 
  • If any EarlyReturns® member's Frontier segment(s) are involuntarily rerouted to another airline as a result of a non-weather related irregular operations situation, the passenger may receive EarlyReturns® credit for the originally scheduled Frontier flight. EarlyReturns® members may request flight mileage credit by contacting the EarlyReturns® service center.
  • If, for any reason, miles have not been credited to a new or existing member's account, the member may claim the retroactive mileage credit up to 180 days after the flight or service concerned. A copy of the ticketed passenger receipt and boarding passes must support such claims, or receipts in case of retroactive non-air travel partner credit requests. It is the responsibility of the Member to retain receipts, boarding passes, and other proofs of purchase until mileage credit is posted and appears on the Member's account statement. To request mileage credit for completed travel, click here.
  • The Member named on an account is the only person who may earn mileage for the said account, even if the Member purchases tickets for other people.
  • As of March 7, 2015, mileage in a member's account does not expire as long as the Member generates accrual activity every six months. The good news is, your miles need never expire. Just - continue to earn miles every six months by flying with us or earning miles using the Frontier Airlines MasterCard. Unredeemed mileage accumulated in your account will expire at the end of the six-month period after your last activity date.
  • Membership in the EarlyReturns® Program is open to any person paying an adult or child fare in any country, which has not prohibited participation in frequent flyer programs.
  • Frontier membership cards and accounts are not transferable.
  •   Only one person may be enrolled per account. Program membership is not available to our partner corporations, organizations or legal entities. In cases where a single Member holds two accounts, one account will be closed and mileage will be transferred to the remaining active account
  • By applying for the Program, each applicant explicitly authorizes Frontier with the use of any stored information for marketing and communication purposes.
  • Member is responsible to report a change in name or address. Frontier is not responsible for any loss or delay of correspondence.
  • As of March 7, 2015, mileage in a member's account does not expire as long as the Member generates accrual activity every six months. The good news is, your miles need never expire. Just continue to earn miles every six month by flying with us or earning miles with every purchase using the Frontier Airlines MasterCard®. Unredeemed mileage accumulated in your account will expire at the end of the six-month period after your last activity date.
  • Membership in the Program may be terminated if the Member
    • Fails to comply with these General Terms and Conditions
    • Misrepresents any material information (e.g. flight information)
    • Acts in an untoward manner, displays harassing behavior or any refusal to honor our employee's instructions.
  • In the event of termination of Membership, any accrued miles will be forfeited.

The EarlyReturns® Service Center will ask for membership information contained in the Member's account profile to verify the identity of person calling the EarlyReturns® Service Center before fulfilling any Member requests.

Award Tickets

Award Redemption Fees

All award flights - will be subject to an award redemption fee. 

Award Redemption Fees
Days Booked Before Departure 180+ Days 21-179 Days 7-20 Days < 6 Days
EarlyReturns Base Member FREE $15 $50 $75
Frontier MasterCard Member FREE FREE FREE FREE
Frontier Elite Member FREE FREE FREE FREE

There are several easy ways to avoid the fee. The award redemption fee will be waived if you:

  • Apply and are approved for the Frontier Airlines World MasterCard®, and use the card to pay the taxes/fees applicable to your award flight.
  • Qualify for Elite status in 2014
  • Achieve Frontier Elite status for 2015
  • Book your flight(s) 180 or more days prior to your date of travel

To qualify for Frontier Elite status in 2015, you must have flown 20,000+ miles or 25+ segments between January 1 and December 31, 2014.

The award redemption fee will be waived for traveling companions booked in the same reservation as Frontier MasterCard ® cardmembers as well as Frontier Elite members.

The award redemption fee for EarlyReturns Base member will apply to every ticketed passenger in the reservation.

Award Ticket Change Policy

Charges for itinerary changes and cancellation vary based on the type of redemption ticket and for EarlyReturns member with Elite level status:

Award Ticket Change  
         Economy Award Tickets Elite Members on All Awards
Itinerary changes made 8 days or more before flight (class of service must be available) FREE FREE
Itinerary changes made within 7 days of flight (class of service must be available) $99 $99
Name Changes $75 $75
Same day confirmed flight changes on day of travel $99 FREE
Same day standby flight changes on day of travel Not Available FREE

Classic Plus award tickets issued prior to August 1,2015 receive free itinerary and name changes.

Award Ticket Cancellation Policy 

If you would like to cancel your original ticket, you may cancel your itinerary and redeposit your EarlyReturns miles into your account for a $75 redeposit fee.

Please note that Economy Award tickets must be cancelled prior to departure of the flight to retain their value.

Redeposit fees are non-refundable. The redeposit fee is waived for Last Seat Availability awards.

Award Ticket Terms
  • Award tickets may be booked approximately 8 months in the future or as the schedule permits and are valid for one year from the original date of issue. Award tickets are also subject to taxes and fees from $5.60. 
  • Mileage from different accounts isn't combinable for issuance of any award, except via Frontier's Mile Transfer Tool. Learn more.
  • Upon confirming an award travel reservation, the appropriate mileage will be automatically deducted from the Member's account.
  • Unused and unexpired award tickets can be returned to the EarlyReturns® Service Center, and the miles will be re-deposited to the account from which the miles were originally withdrawn. Partially used award tickets can't be re-deposited. Frontier will impose a $75 fee to redeposit miles into a Member's account. You may request a redeposit of your miles by calling Frontier Reservations at 801-401-9000.
  • Any changes to award tickets made 8 or more days prior to travel will not incur a change fee if the class of service is available. There is up to a $99 change fee for any changes made to an award ticket within 7 days of travel. Any changes made to award tickets must be handled by Frontier Reservations by calling 801-401-9000.
  • Reservations for award travel on Frontier may only be made directly with Frontier either at FlyFrontier.com or by calling our Reservations Call Centers at 801-401-9000. Please note that there is no booking charge at FlyFrontier.com, but a Reservation Service charge of $10 will apply to all Economy Award redemptions made via our Reservations Call Centers.
  • Award tickets may only be issued by Frontier. Program partners and/or travel agents may not issue our award tickets.
  • All award travel must be via published routings, and to destinations offered by Frontier.
    However, not all routes may be available for award redemptions.
  • All tickets must have confirmed reservations on all legs; no open tickets are issued.
  • EarlyReturns® awards are subject to availability. Seats may not be available for award travel on all flights on all days. Seat availability depends on the flight, the date of travel, the expected demand, season, destination, and other factors. 
  • Where applicable and permitted by law, any taxes, fees, and governmental or airline surcharges (such as fuel) remain the responsibility of the Member and must be paid with a credit card at the time of reservation.
  • Award tickets will be issued in the form of an e-ticket.
  • Stopovers (overnight stays at connecting cities) are not permitted for award travel.

Program Terms

Frontier Airlines reserves the right to change or terminate the EarlyReturns® Program, in its entirety or any part thereof, without notice to Members. Changes may include, but are not limited to, alteration to Program rules, General Terms and Conditions, travel awards (subject to fees/taxes), mileage award levels, partner affiliations, rules for earning mileage credit, continued availability of awards, or the number of seats available for award travel (subject to fees/taxes) to any or all destinations. Such changes to the Program may also include modifications which:

  • Govern mileage credits earned on and after the date of change
  • Change the value of already accumulated mileage credits
  • Govern mileage credits earned on and after the date of change in the value or already accumulated mileage credit

Elite Status

Our most frequent travelers receive additional benefits, privileges, and recognition.

Frontier Elite Qualifications:

  • 20,000 Frontier flight miles flown
  • 25 Frontier flight segments flown

Once you qualify for Frontier Elite status, you will receive the benefits associated with Elite status for one full year (365 days).  At that point, you must re-qualify.

EARLYRETURNS® FRONTIER ELITE

On March 7, 2015 the EarlyReturns® program retired the Ascent and Summit elite status and launched a brand new elite tier, Frontier Elite. The new Frontier Elite will offer a simple elite tier structure, but will still reward our most frequent fliers with added benefits.

If you flew at least 20,000 miles or 25 segments within the last 365 days, you will be automatically upgraded upon completion of qualifying flight.

EarlyReturns Elite Benefits 
Benefit Frontier Elite  
Advanced seat assignment
STRETCH seating at check-in
Complimentary Carry-on bag
Last Seat Availability awards (redeem miles for any available seat)
Reservation call center ticketing fee waived
Award redemption fee waived 
Free same day standby
Unaccompanied minor fee waived for Elite minors
Same day confirmed fee waived