CHANGE POLICY

NEW! No change fees for customers who select an Economy, Premium or Business bundle. 

60+ Days Prior to Departure 59 to 7 Days Prior to Departure 6 Days or Less Prior to Departure
(Including Same Day)
Basic Fare/Standard $0 $49 $99
Economy, Premium or Business bundles $0 $0 $0
Bizfare $0 $0 $0

A few things to know:

  • Changes or cancellations must be made prior to your flight’s scheduled departure time. If you fail to check-in or to board your flight within the required time (check-in: 60 minutes prior to scheduled departure time; boarding: 20 minutes prior to scheduled departure time), your ticket will be deemed a No-Show Cancellation and cancelled. All subsequent flights, including return flights, on the itinerary, will also be treated as No-Show Cancellations. Please reference the Contract of Carriage for more details.
  • Changes to your itinerary are subject to any difference in fare and options prices.
  • If your new itinerary is lower in value than your original itinerary, there will be no residual value available to you once you have made the change.
  • If you cancel your itinerary, you will retain the value of your itinerary less the applicable cancel fee and certain carrier charges as a travel credit.
  • For additional details and terms & conditions on how to use a credit, click here.
  • All changes and cancellations are subject to the Contract of Carriage.
60+ Days Prior to Departure 59 to 7 Days Prior to Departure 6 Days or Less Prior to Departure
(Including Same Day)
Basic Fare/Standard $99 $99 $99
Economy, Premium or Business bundles $0 $0 $0
Bizfare $0 $0 $0

A few things to know:

  • Changes or cancellations must be made prior to your flight’s scheduled departure time. If you fail to check-in or to board your flight within the required time (check-in: 60 minutes prior to scheduled departure time; boarding: 20 minutes prior to scheduled departure time), your ticket will be deemed a No-Show Cancellation and cancelled. All subsequent flights, including return flights, on the itinerary, will also be treated as No-Show Cancellations. Please reference the Contract of Carriage for more details.
  • Changes to your itinerary are subject to any difference in fare and options prices.
  • If your new itinerary is lower in value than your original itinerary, there will be no residual value available to you once you have made the change.
  • If you cancel your itinerary, you will retain the value of your itinerary less the applicable cancel fee and certain carrier charges as a travel credit.
  • For additional details and terms & conditions on how to use a credit, click here.
  • All changes and cancellations are subject to the Contract of Carriage.