If UpFront Plus, premium seats, and/or exit row seats are available on your flight, you can place a bid for a chance to upgrade at your chosen price! The higher your offer, the better your chances of success. Whether you're looking for extra legroom, an empty middle seat, or a spot closer to the front, upgrading is simple and flexible.
Enjoy an aisle or window seat next to an empty middle seat, along with extra legroom and front-of-plane seating.
Enjoy the Premium Seating experience! Treat yourself to extra legroom near the front of the plane.
Sit back, relax and enjoy a more spacious experience at a great price!
If your flight is eligible, you’ll get an email from us (via our upgrade partner, Plusgrade) about 96 hours before departure. This email includes a personalized link to bid or buy an upgrade.
If your bid is accepted, Plusgrade will confirm your upgrade and update your seat assignment.
If an equipment change or disruption prevents your upgrade, you’ll be refunded automatically.
Note: Upgrades apply to all passengers on your reservation (PNR level).
There are two ways you can upgrade in this program:
Seat upgrades purchased through bidding or Instant Upgrades do not qualify to earn Frontier Miles.
You should submit the highest offer price you're willing to pay. The acceptance of an upgrade offer depends on several factors, including availability, the number of offers received, and the amount other passengers offer.
There’s nothing more you need to do! Sit back and relax. Your new seat confirmation will be sent to you via email, and your boarding pass will reflect the new seat selection. Mobile boarding passes should be updated automatically. If you printed your boarding pass before your successful bid, re-print it or use the Frontier App to ensure your new seat is reflected.
A valid credit card is required to make a seat selection bid.
The gauge tells you how strong your bid is. The amount of your bid is not the only factor determining whether you will receive the upgrade or blocked seat, but it’s an important component. Bids are selected based on seat availability, the number of bids received, and other factors. There is no guarantee that your bid will be accepted, even if you bid the maximum amount.
Some reservations may not qualify for seat bidding. Customers with an eligible reservation will receive an invitation based on the reservation details at the time of booking.
Your credit card is charged only if your offer is accepted. If your bid is successful, we will notify you by email no later than 1 hour before departure.
No, Bid For Upgrade is available online only.
Please review the offer amounts and totals for each segment of your journey and verify that you have entered the correct payment and contact information.
The gauge on the offer page can help you determine the strength of your bid. This is only a guide and not a confirmation that your bid will be accepted. For the best chance of success, we encourage you to bid the highest amount you're willing to pay.
Yes, your bid includes all taxes, fees, and surcharges (if applicable) for the seat selection.
Enter your booking reference and Last Name in the fields provided in the widget, and follow the directions to make your offer.
After you purchase your reservation and if your flight is eligible, you'll receive an email inviting you to make a bid to upgrade your seat. We’ll email you to confirm that we’ve received your bid. As long as we have not accepted your bid, you may revise or cancel your open bid up to two hours before the scheduled flight departure time. Once we accept your bid, it cannot be modified or canceled.
The Bid For Upgrade offer is valid only for the flight for which you originally submitted the offer. If your flight is rebooked at your request, we cannot guarantee that your selected seat will be available.
However, if Frontier Airlines rebooked you on an alternative flight due to flight disruptions after your bid has been accepted, we will do our best to accommodate your seat. If we cannot do so, we'll refund the upgrade amount paid to the original form of payment automatically.
The bid request confirmation email will contain a link. Click the link and select the relevant flight to see the status of your request in the top right corner of the display.
The Bid For Upgrade charged amount is non-refundable when successful. If you miss your flight, the bid amount will be forfeited.
You can cancel your bid at any time up to two hours before the flight’s scheduled departure time, provided Frontier has not yet accepted your bid. To cancel, click on the “Cancel” link in the email you received when you submitted your bid.
Move the slider to select the amount you will bid for each eligible flight shown. You may also use the arrow keys on a keyboard.
No, each seat selection on a bid is paid in one transaction using a single credit card.
You can change your bid at any time up to two hours before the flight’s scheduled departure time, provided Frontier has not yet accepted your bid. To do so, click on the "Modify" link in the email you received when you submitted your bid.
Once accepted, the bid is non-refundable. If you cancel your ticket, the bid amount will be forfeited.
If you want to bid for a journey with multiple eligible segments, you must make a separate bid for each segment individually. Please pay attention to which segment of your itinerary you're making an offer for.
Once you’ve selected a payment type, you cannot change it. Instead, you must cancel your original bid and make a new one. To make a new bid, click the link in your cancelation email and follow the simple step-by-step process.
Yes, as long as the bidding window hasn't closed. To make a new bid, click the link in your cancelation email and follow the simple step-by-step process.
No, the amount you bid goes only towards the seat offer. This is in addition to what you have already paid for your trip.
Please wait a few hours. Sometimes, the confirmation email takes a bit to generate. Please also check your spam folder.
You may revise or cancel your bid at any time up to two hours before the scheduled flight departure time as long as the bid hasn’t been accepted. Once accepted, changes or cancelations are not allowed.
Your seat upgrade bid is for everyone on the reservation, but the amount you submit is for each passenger per flight segment. Please pay attention to which flight segment you’re making the bid for. Each segment may be eligible, but it’s not guaranteed.
You may bid to upgrade to a Premium Seat, but pets are prohibited in UpFront Plus and Exit Row Seating.
Adjacent seat assignments are not guaranteed. Your seat will be assigned once your bid is accepted.
No, seat upgrade bids are made for all passengers on the reservation.
If children are on the same reservation as you, they’ll be included in the bid since bids are for all listed travelers. You will only be able to bid on seat upgrades that all passengers on the reservation are eligible to be seated in. Please note that adjacent seat assignments are not guaranteed.
Each reservation is independent, and adjacent seat assignments are not guaranteed.
The following terms and conditions (“Terms and Conditions”) apply to Bid For Upgrade (as defined herein), and Instant Upgrade (as defined herein), for seat(s) on flights operated by Frontier Airlines, Inc. (“Frontier”) with whom you have purchased one or more reservations.
By submitting a Bid For Upgrade, or choosing to purchase an Instant Upgrade, you agree to be bound by these Terms and Conditions, and you represent that you have the authority to act on behalf of and to bind the person or persons named or included on the offer that you submit or Instant Upgrade that you purchase to these Terms and Conditions.
For details on how to submit an offer to Bid For Upgrade or purchase an Instant Upgrade, or to determine if your flight is eligible for Bid For Upgrade, please visit the FAQs.
Bid For Upgrade
Frontier may offer the opportunity to bid to purchase select seats on the flight(s) for which you have purchased one or more reservations to be operated by Frontier (“Bid For Upgrade”).
Frontier is under no obligation to accept any Bid For Upgrade, and it makes no representation you will be awarded any seat assignment. The acceptance of a Bid For Upgrade is at the sole discretion of Frontier.
If you submit a bid, you agree that it will remain open for acceptance by Frontier at any time up to one (1) hour before the departure time of the scheduled flight. You may, however, revise or withdraw your bid at any time up to two hours before the departure time of the scheduled flight. Once Frontier accepts your Bid For Upgrade, and your offer is successful, you are bound to purchase the seat and your credit card will be charged for the amount of your offer along with any taxes and fees.
Instant Upgrade
Frontier may offer you the opportunity to purchase selected seats on the flight for which you have one or more reservations to be operated by Frontier (“Instant Upgrade”).
If an Instant Upgrade is available and you accept it, any Bid For Upgrade on the same reservation will be canceled. Such acceptance may not be withdrawn. Your credit card will be charged for the Instant Upgrade along with any taxes and fees.
Re-accommodation / Refund
If your original Bid For Upgrade has been accepted by Frontier or you purchased an Instant Upgrade and Frontier cannot provide the selected seat(s) for any reason, including on substituted aircraft or different flight if the original is canceled, the amount charged for your Bid For Upgrade, or purchased Instant Upgrade for the seat(s) will be refunded to the charged credit card. That will be the absolute limit of Frontier’s liability to you. If you do not see a refund on your bank statement within 7 days, please contact Frontier through Customer Care.
Other Terms
To submit a Bid For Upgrade, or purchase an Instant Upgrade, you must be at least eighteen (18) years old and have purchased a reservation for travel on a scheduled flight operated by Frontier. Bid For Upgrade, and Instant Upgrades may not and cannot be assigned or transferred, in whole or in part, to any other person or flight.
No Frontier Miles will be awarded in connection with any Bid For Upgrade or Instant Upgrade. Except as specified above, there will be no refunds, credits, or exchanges once your Bid For Upgrade is accepted or you purchase an Instant Upgrade. The credit card transactions hereunder may be processed by Frontier’s agent. If you are entitled to a refund, please contact Frontier through Customer Care. You will be asked to provide the applicable boarding pass, and the acceptance email confirmation received from Frontier.
Nothing herein will alter the applicability of Frontier’s Contract of Carriage or Frontier’s Privacy Notice to your reservation(s). Frontier reserves the right to modify these Terms and Conditions in its sole discretion.
You agree to receive emails related to your Bid For Upgrade, and Instant Upgrade sent from Frontier or its agent. You can unsubscribe from receiving promotional emails by following the instructions in such email(s).
These terms and conditions shall be governed by and construed in accordance with the laws of the United States of America and the State of Colorado without regard to conflict of law principles or law. All right to trial by jury in any action, proceeding, or counterclaim arising out of or in connection with these terms and conditions is irrevocably waived. Any case brought under these terms and conditions may only be brought in a party’s individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. You may not bring any legal action against Frontier or its directors, officers, employees, or agents unless commenced within six (6) months from the date of the alleged incident.