Travel to/from Mexico
The information contained in this document constitutes a contract covering passenger rights and obligations, as well as Frontier's rights and responsibilities towards passengers traveling to/from Mexico.
Compensation Policies: Spanish
To request an electronic invoice of your travel originating in Mexico, please fill out the form here.
The government of Mexico has prohibited the following items from entering Mexico:
- Electronic Cigars and/or Cigarettes
- Vaporizing Devices
- Liquids or solutions used on the above items and their parts
Claims and Clarifications
Office CUN:
Office 40510, terminal 4,
Cancun International Airport
Cancun, Quintana Roo C.P. 77565 Mexico
Office PVR:
Gustavo Diaz Ordaz International Airport Km. 7.5 Carretera a Tepic
Puerto Vallarta, Jalisco C.P. 48311 Mexico