CONTACT US

At Frontier Airlines, we are committed to serving our customers and we value your feedback.

For general questions please visit our TIPS & FAQ page or our TRAVEL INFORMATION page

For items left on board please fill out our LOST AND FOUND form.

For general questions on reservations/bookings, please visit our MANAGE TRAVEL page.

For Help making a new booking, make changes to a current reservation, confirm a ticket or make a schedule change, please call 801-401-9000.

For General questions regarding baggage including, requirements/costs of carry-on and checked bags or if you have a damaged/lost bag question please visit our BAGS page.

For items left on board please fill our our LOST AND FOUND form.

For delayed bags please fill out our DELAYED BAGGAGE form.

For general questions regarding out EarlyReturns® program please visit our FREQUENT FLYER page.

If you would like to add miles from a trip that was completed in the last 180 days, log into your EarlyReturns® account on flyfrontier.com. Once you’ve logged in, select “My Profile” option and then click the “Retro Credit” link. Enter in the requested confirmation code and your miles have been added to your account!

Please keep in mind, travel older than 180 days is not eligible for mileage credit.

Did you follow this process and not receive credit? Please fill out our REQUEST MILEAGE CREDIT FORM.

To provide compliments, feedback, concerns or request before/after disability travel please fill out our FEEDBACK form.

For  cancelled flights please visit or TRAVEL POLICIES page or fill out our REFUND form.

Fill out our FEEDBACK form.

To cancel or change your trip due to unexpected life events, view our EMERGENCY EVENTS policy

More Contact Info

Reservations
                                         

Call Us:
801-401-9000
24 hours a day, 7 days a week
TTY:711

Please note: A reservation fee of $10 may apply for booking over the phone.
For more details see: Optional Services.

For new reservations, changes to existing reservations, flight information, and general travel questions.
Advertising

Email Us:
advertising@flyfrontier.com

 
Corporate Office

Write Us:
Frontier Airlines
7001 Tower Road
Denver, CO 80249

Call Us:
720-374-4200

Monday through Friday, 8:00 a.m. to 5:00 p.m. (Mountain Time)
Customer Relations

Fill Out Our Form:
Feedback and Concerns Form

Write Us:
Attn: Customer Relations
Frontier Airlines
7001 Tower Road
Denver, CO 80249

Call Us:
801-401-9000

*first say "other options" and then say "feedback and concerns"
Fill out our form 24 hours a day, 7 days a week

Early Returns

Fill Out Our Form:
Early Returns Form

Call Us:
801-401-9000

Please note: A reservation fee of $10 may apply for booking over the phone.
For more details see: Optional Services.

Write Us:
Attn:EarlyReturns®
Frontier Airlines
7001 Tower Road
Denver, CO 80249

Request Mileage Credit for Completed Travel

Monday through Friday, 6:00 a.m. to 8:00 p.m.
(Mountain Time)

Saturday and Sunday, 7:00 a.m. to 6:00 p.m.
(Mountain Time)
Group Travel Department
Email Us:
Groups@flyfrontier.com
Groups of 10 or More Passengers Only
Monday through Friday, 8:00 a.m. to 4:30 p.m.
(Mountain Time)
Human Resources

Current Employment Opportunities:
Click Here

The Frontier Airlines Human Resources department does not accept solicitation phone calls or emails.
Lost and Found

Fill Out Our Form:
Report Lost Item Form

We're sorry to hear you lost an item or left something behind. Learn how we can assist in trying to locate it.
Delayed Baggage

Fill Out Our Form:
Delayed Baggage Form

We're sorry to hear your bag was delayed getting to you. Please fill out the delayed baggage form so we may assist you.
Media

Email Us:
media@flyfrontier.com

Call Us:
720-374-4560

Only for working members of the media to contact Frontier's Corporate Communications Department.
Note: Email is monitored 8am - 5:30pm.
Travel Agency Desk
(Travel Agents Only)
Call Us:
801-401-9001
Monday through Friday, 7:00 am to 6:00 pm (Mountain Time)
Travel Insurance

Emails Us:
inquire@TravelGuard.com

Call Us:
866-807-7258

*Frontier's Trip Insurance is sold by TravelGuard who will assist with any policy questions.

Open 24 hours a day / 7 days a week for questions about trip insurance, existing policies, or to start a claim over the phone. Trip Insurance refunds can be requested via Frontier@TravelGuard.com