Contact Us

At Frontier Airlines, we are committed to serving our customers and we value your feedback.

For general questions please visit our Tips & FAQ'S page or our Travel Information page.

For items left on board please fill out our Lost & Found form.

For general questions on reservations/bookings, please visit our Manage Travel page.

For help making a new booking, make changes to a current reservation, confirm a ticket or make a schedule change, please call 801-401-9000.

For general questions regarding baggage including, requirements/costs of carry-on and checked bags or if you have a damaged/lost bag question please visit our Bags page.

For bags left on board please fill out our Lost & Found form or for delayed bags please fill out our Delayed Baggage form.

For general questions regarding out EarlyReturns® program please visit our Frequent Flyer page.


If you would like to add miles from a trip that was completed in the last 180 days, log into your EarlyReturns® account on flyfrontier.com. Once you’ve logged in, select “My Profile” option and then click the “Retro Credit” link. Enter in the requested confirmation code and your miles have been added to your account!
Please keep in mind, travel older than 180 days is not eligible for mileage credit.

Did you follow this process and not receive credit? Please fill out our Request Mileage Credit form.

To provide compliments, feedback, concerns or request before/after disability travel please fill out our Feedback form.

For cancelled flights please visit our Travel Policies page or fill out our Refund form.

To cancel or change your trip due to unexpected life events, view our Emergency Events.

Contact Info

For new reservations, changes to existing reservations, flight information, and general travel questions. 24 hours a day, 7 days a week.
Call Us: 801-401-9000 TTY:711
Please note: A reservation fee of $10 may apply for booking over the phone. For more details see: Optional Services.

Email Us: advertising@flyfrontier.com

Monday - Friday, 8 a.m. - 5 p.m. (MST)
Write Us: Frontier Airlines, 7001 Tower Road, Denver, CO 80249
Call Us: 720-374-4200

Fill Out a Form: Feedback Form
Call Us: 801-401-9000 *Say "feedback and concerns"
Write Us: Attn: Customer Relations Frontier Airlines, 7001 Tower Road, Denver, CO 80249

We're sorry to hear your bag was delayed getting to you. Please fill out the delayed baggage form so we may assist you.
Fill Out a Form: Delayed Baggage Form

Monday - Friday, 6 a.m. - 8 p.m. (MST) & Saturday and Sunday, 7 a.m. - 6 p.m. (MST)
Fill Out a Form: Mileage Credit Form
Write Us: Attn: EarlyReturns Frontier Airlines, 7001 Tower Road, Denver, CO 80249
Call Us: 801-401-9000
Please note: A reservation fee of $10 may apply for booking over the phone. For more details see: Optional Services.

Group travel is for groups of 10 or more passengers only
Monday - Friday, 8 a.m. - 4:30 p.m. (MST)
Email Us: Groups@flyfrontier.com

The Frontier Airlines Human Resources department does not accept solicitation phone calls or emails.
Employment: Current Career Opportunities

We're sorry to hear you lost an item or left something behind. Learn how we can assist in trying to locate it.
Fill Out a Form: Lost Item Form

Only for working members of the media to contact Frontier's Corporate Communications Department.
Email Us: media@flyfrontier.com Note: Email is monitored 8 a.m. - 5:30 p.m. (MST)
Call Us: 720-374-4560
Media Files: Photos & B-Roll

For Travel Agents ONLY. Monday - Friday, 7 a.m. - 6 p.m. (MST)
Call Us: 801-401-9001

Open 24 hours a day / 7 days a week for questions about trip insurance, existing policies, or to start a claim over the phone
Trip Insurance refunds can be requested via Frontier@TravelGuard.com.
Email Us: inquire@TravelGuard.com
Call Us: 866-807-7258
*Frontier's Trip Insurance is sold by TravelGuard who will assist with any policy questions.