alert

Travel Advisory

Here are a few things you should know before you take-off on your next trip. Stay up to date with TSA delays, airport parking, and weather alerts.

We are committed to your health and safety. Learn more here.

We require both passengers and employees to wear a face covering over nose and mouth throughout the Frontier travel experience including at ticket counters, gate areas, baggage claim and onboard all flights. The only exception is for children under the age of 2. Face coverings must fit snugly over your nose and mouth and be secured under the chin. Open-chin triangle bandanas, face coverings containing vents, valves or mesh material, and face shields are not acceptable as face-coverings. This level of protection is important for everyone’s well-being and if you don’t wear an approved face covering, or wear it appropriately, you may lose future travel privileges on Frontier.


To help ensure the well-being of everyone onboard, a non-invasive temperature screening using a touchless thermometer will be taken at the gate for all passengers and crew.

Anyone with a temperature of 100.4 degrees Fahrenheit or higher will not be able to board the plane. If time allows, we will give customers the opportunity to rest before receiving a second check. If the second temperature screening is 100.4 degrees or higher, our team will help the customer to rebook travel on a later date when they are feeling better.

Chicago Travel Advisory

Customers traveling to Chicago, Ill. from Alabama, Arkansas, Arizona, California, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Oklahoma, South Carolina, Tennessee, Texas, Utah, Wisconsin are subject to a mandatory 14-day quarantine in a home or hotel room.

Connecticut Travel Advisory

Customers traveling to Connecticut from Alabama, Arkansas, California, Florida, Georgia, Iowa, Idaho, Kansas, Louisiana, Mississippi, Nevada, Oklahoma, North Carolina, South Carolina, South Dakota, Tennessee, Texas, Utah or Wisconsin are subject to a mandatory 14-day quarantine in a home or hotel room.

Mexico Travel Requirement

To comply with Mexico’s travel requirements, customers traveling to Mexico must complete the Questionnaire of Identification of Risk Factors in Travelers prior to their departure to Mexico.

The government of Mexico has prohibited the following items from being brought into Mexico:
  • Electronic Cigars and/or Cigarettes
  • Vaporizing Devices
  • Liquids or solutions used on the above items and their parts

Nashville Travel Advisory

Starting September 1, the BNA south security checkpoint will be closed to Frontier customers and they will only be able to use the north security checkpoint.

For more information, please visit the Nashville International Airport website.

New Jersey Travel Advisory

Customers traveling to New Jersey from Alabama, Arkansas, California, Florida, Georgia, Iowa, Idaho, Kansas, Louisiana, Mississippi, Nevada, Oklahoma, North Carolina, South Carolina, South Dakota, Tennessee, Texas, Utah or Wisconsin are subject to a mandatory 14-day quarantine in a home or hotel room.

New York Travel Advisory

Customers traveling to New York from Alabama, Arkansas, California, Florida, Georgia, Illinois, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin or Puerto Rico are subject to a mandatory 14-day quarantine in a home or hotel room.

Philadelphia Travel Advisory

Customers traveling to Pennsylvania from Alabama, Arkansas, Arizona, California, Delaware, Florida, Georgia, Iowa, Idaho, Kansas, Louisiana, Mississippi, Nevada, New Mexico, Ohio, Oklahoma, North Carolina, South Carolina, Tennessee, Texas, Utah or Wisconsin are subject to a mandatory 14-day quarantine in a home or hotel room. 

Puerto Rico Travel Advisory

Beginning July 15, arriving passengers must complete a travel declaration form from the Puerto Rico Health Department, as well as demonstrate a negative molecular COVID-19 test from the 72 hours prior or are subject to a mandatory 14-day quarantine in a home or hotel room. More information here.

Salt Lake City Terminal Move

On September 15th, Frontier Airlines moved to the new terminal at the Salt Lake City International Airport. At the new terminal the walk to the gate will be approximately 30 min once you have passed security. We would recommend passengers show up for their flights 2hours prior to departure.

Learn more here.


TSA INFO

New Hand Sanitizer Regulation

TSA is now allowing passengers to bring liquid hand sanitizer up to 12oz. in carry-on bags until further notice. You should expect that containers larger than 3.4oz. will need to be screened separately, which will add some time to the checkpoint screening.

TICKET COUNTER INFO

DEN: Denver Ticket Counter Lines

Due to high passenger volume between 6:00am10:00am, we recommend arriving 2.5 hours before departure. To save time waiting in lines you can use our mobile app to check-in and go through the bag drop queue to drop off any checked baggage. Download our mobile app from the Apple App Store or get it on your Android from Google Play.

TERMINAL INFO

LAX: Los Angeles Terminal Change

We have moved to Terminal 5.

IAH: Houston Terminal A Checkpoint

Checkpoint closes at 10:20pm in Terminal A.

SFO: San Francisco Terminal Move

Frontier Ticket Counters in Terminal 1 and will be moving to International Terminal A and our new ticket counters will be in the International Terminal A as well. The move has an effective date of July 23rd, 2019.

For more information, please visit:
Fly SFO Maps

CVG: Cincinnati Construction

CVG Airport is undergoing major roadway improvements near the Terminal. Please be alert for traffic flow changes and consider extra time for your departure and/or passenger pick up.

For more information, please visit:
CVG Build for Our Future

MSP: Minneapolis-St. Paul International Airport Highway 5 Construction and Terminal Move

Starting in April 2020 through October 2020, construction on Highway 5—between I-494 and Highway 62—will create closures and detours during construction. For more information, please visit https://aroundtheairport.com/

RESTRICTED ITEMS

BOOST Oxygen Bottles

Oxygen bottles such as BOOST Oxygen are considered Hazardous Materials and are not allowed aboard aircraft.

Samsung Note7 Device FAA Ban

The FAA and the U.S Department of Transportation have issued a ban on all Samsung Galaxy Note7 devices on board all aircraft in the US. You must comply with the FAA/DOT ban.

Here’s what you should keep in mind if traveling and own the banned device: Individuals who own or possess a Samsung Galaxy Note7 device may not transport the device on their person, in a carry-on bag, or in checked baggage on flights to, from, or within the United States. This ban includes all Samsung Galaxy Note7 devices (original and replacement models). More information regarding the Galaxy Note 7 ban

Personal Electric Vehicles

For safety reasons, personal electric vehicles (self-balancing scooters, electric skateboards, drift boards, hover boards and rover boards) are not allowed on any Frontier Flight.

Apple MacBook Pro Laptop Notice

Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017. Not all such products sold during this period are affected. Product eligibility is determined by the product serial number. Please visit the Apple Support Page for more information. If your Macbook Pro has this defective battery, your laptop will need to be turned off and unplugged during your flight.