alert

Travel Advisory

Here are a few things you should know before you take-off on your next trip. Stay up to date with TSA delays, airport parking, and weather alerts.

We are committed to your health and safety. Learn more here.

Winter Storm Izzy 2 – January 17, 2022 and January 18, 2022

As required by federal law, the Centers for Disease Control (CDC) Order and Transportation Security Administration (TSA) Security Directive, all* passengers and employees must wear a face covering over nose and mouth throughout the Frontier travel experience including at ticket counters, gate areas, baggage claim and onboard all flights. Face coverings are not required for children under the age of 2. Face coverings must fit snugly over your nose and mouth and be secured under the chin. Open-chin triangle bandanas, face coverings containing vents, valves or mesh material, and face shields are not acceptable as face-coverings. This level of protection is important for everyone’s well-being. Not wearing an approved face covering is a violation of federal law and you may lose future travel privileges on Frontier.

* Persons with a disability who cannot wear a mask, or cannot safely wear a mask, because of that disability as defined by the Americans with Disabilities Act (42 U.S.C. 12101 et seq.) can apply for a face mask exemption. To learn about pre-travel exemption requirements, click hereThis is a narrow exception that includes a person with a disability who cannot wear a mask for reasons related to the disability. It is not meant to cover persons for whom mask-wearing may only be difficult.

For Domestic Travel
There may be local and regional COVID health and safety measures in effect at your destination. Please make sure you review before travel. For travel to, or within, the U.S., please visit the CDC State and Territorial Health website for up-to-date restrictions on each U.S. state and territory.
For International Travel
There may be COVID health and safety measures in effect at your destination. Please make sure you review before travel. For international arrivals, you can find the latest country-specific information through the U.S. Department of State website.

All Passengers Arriving From A Foreign Country To The US
  1. The Centers for Disease Control and Prevention (CDC) issued an Order on January 12, 2021 requiring proof of a negative COVID-19 test or documentation of having recovered from COVID-19 for all air passengers arriving from a foreign country to the US. This Order will be effective on January 26, 2021. More info.
  2. Required Forms: All air passengers arriving from a foreign country to the US will be required to complete an attestation form.

Antigua and Barbuda Entry Requirements

Effective December 15, 2021, all arriving passengers are required to be fully vaccinated with a World Health Organization/A&B Ministry of Health approved 2-dose vaccine or a single dose vaccine to be permitted entry. Travelers under 18 years old are exempted from the vaccine requirement. At least two weeks must have passed since the administration of the FULL vaccine dosage. 

Fully vaccinated travelers must present a negative PCR test result within 3 days of arrival. Unvaccinated minors ages 5-17 must present a negative PCR test within 3 days of arrival. Travelers 18 years and older must be fully vaccinated to travel to the destination. Rapid Antigen Tests are no longer valid for entry into Antigua & Barbuda.

For the latest information on travel advisories, FAQs and protocols, please visit our website.

Aruba Travel Restrictions

All travelers including children will be required to complete the online Embarkation/Disembarkation card process and be approved in order to be permitted entry into Aruba. The new ED card process includes five components:

  • Component 1&2: Basic Traveler Information & Health Assessment. This will require basic personal and travel details and must be completed within 3 days prior to travel to Aruba
  • Component 3: All visitors, 12 years and older, traveling to Aruba must have a Negative molecular COVID-19 test within 3 days prior to travel
  • Component 4: Requisite Insurance Coverage: The Aruba Visitors Insurance is a mandatory insurance that helps protect visitors if testing positive for COVID-19 during their stay in Aruba. Click here for more information
  • Consent to Aruba Government Mandates: consent to comply must be completed within 3 days prior to travel to Aruba

For Non Residents: All passengers must obtain a PCR test and upload the negative test result, within 2 days (48 hours) before departure to Aruba (no testing upon arrival).
For Residents: All passengers must obtain a PCR test and upload the negative test result, within 2 days (48 hours) before departure to Aruba, or can opt to take the test upon arrival at the airport.

For more detailed information regarding entry requirements click here

Bahamas Travel Entry Requirements

Only non-vaccinated travelers entering the Bahamas will be required to present a negative RT-PCR (including PCR, NAA, NAAT, TMA or RNA) test prior to entry into the Bahamas. Vaccinated travelers and travelers between the ages of 2-11 may continue to present either a negative Rapid Antigen Test or negative RT-PCR Test. In addition, effective 4 January 2022, all persons remaining in The Bahamas for longer than 48 hours will be required to undergo a rapid Antigen Test, regardless of vaccination status. For more information click here.

Belize Entry Requirements

Testing: All travelers must have negative PCR COVID-19 test performed within 96 hours of travel or a negative result from an approved Antigen Test taken within 48 hours of travel. If not test is presented, a COVID-19 test will be administered at the airport for a fee of USD $50 per passenger. Children under 5 years of age will not be required to present a negative test.

Costa Rica Entry Requirements

All international tourists are permitted to enter Costa Rica by air, land and sea. Tourists must meet the visa requirements, when applicable, as well as the requirements established in the framework of the pandemic.

The Government of Costa Rica does not require tourists entering by air, land or sea to present a negative COVID-19 test, nor quarantine upon arrival. Tourists visiting Costa Rica are requested to abide by the sanitary protocols in place when participating in tourist activities throughout the country.

Dominican Republic Travel Restrictions

Passengers will no longer need to present a negative COVID-19 test upon arrival into the Dominican Republic. Upon entry, airports will perform a quick, aleatory breath test to a percentage of passengers, and all those who present symptoms, upon arrival. All passengers will also need to perform a temperature check. Passengers who present symptoms or whose test results are positive will be isolated and attended at authorized locations.

Passengers who present a vaccination card no less than three weeks after the last dose was placed or a negative PCR test taken within 72 hours prior to arrival in the Dominican Republic will be exempted from the random test. To obtain information on the latest travel protocols that are being implemented in the Dominican Republic related to COVID-19 click here.

El Salvador Travel Restrictions

All entry restrictions and requirements into El Salvador have been removed. No testing and no vaccination proof is required at this time.

Guatemala Travel Restrictions

Non-Guatemalan travelers must have a COVID-19 Vaccination Card or Proof of Vaccination with either a complete two dose cycle or single dose(If J&J) Completed 14 days prior to departure. (Applies to anyone over the age of 12.) All travelers must have a Negative PCR or Antigen COVID 19 Test completed no more than three (3) days prior to Departure. (Applies to anyone over the age of 10.) Medical exceptions have been made for passengers who cannot be vaccinated due to medical reasons, but they will need to carry a medical certification/note explaining stating their exception. Any passengers that for any reason travel without a negative COVID test will have to lab test on arrival in GUA.

Guatemalans Traveling to Guatemala must have a COVID-19 Vaccination Card or Proof of Vaccination with either a complete two dose cycle or single dose(If J&J) Completed 14 days prior to departure. (Applies to anyone over the age of 12.) Or, Guatemalans must have a Negative PCR or Antigen COVID 19 Test completed no more than three (3) days prior to Departure. (Applies to anyone over the age of 10.)

Check the CDC website for additional information and Frequently Asked Questions.


Jamaica Travel Restrictions

All travelers ages 12 and up are required to show proof of a negative COVID-19 molecular (PCR, NAA, RNA) or Antigen test performed within 3 days of the travel date. Along with the negative test, passengers are required to complete the Travel Authorization form. To complete the form, please visit: https://www.visitjamaica.com/travelauthorization/


LAX Airport Terminal Move

Notification of Airport Terminal Move at LAX

As of May 22 2021, Frontier operations at LAX will be moving from Terminal 5 to Terminal 1.5 for ticketing and check-in. Passengers will be bussed to MSC (Midfield Satellite Concourse) for boarding. Click here to learn more about California travel policy.

Mexico Travel Restrictions

To this day, there are no entry restrictions in Mexico and no obligation to carry a COVID test or to do quarantine. However, it is mandatory to register on the Mexico Vuela Seguro Platform before boarding and to show the QR code at the arrival airport.

PHL Airport Parking Update

Notification of Parking Update at PHL

Economy Lots are closed. The onsite airport garages are filling up rapidly so please plan alternate parking options.

Puerto Rico Travel Restriction

Curfew: The island-wide curfew imposed on March 15, 2020 is now eliminated. With the removal of the curfews, commercial activity can operate from 5 a.m. to 12 midnight seven days a week.

Updated Passenger Arrival Protocol: A new Executive Order 2021-037 was issued amending the entry requirements for vaccinated travelers arriving from US domestic destinations. The updated protocol is as follows:

  • All arriving passengers, from domestic and international destinations, must complete the online Travel Declaration Form. 
  • Entry requirement based on one of the following three scenarios:
    • Fully vaccinated travelers flying in from any US domestic destination must provide an official Vaccination Card, provide a negative COVID-19 (nucleic acid amplification test ("NAAT") or Antigen test) result within two (2) days (48 hours) of arrival. You must upload an official Vaccination Card and negative result through the Travel Declaration Form portal at Travel Declaration Form portal.
    • Non-vaccinated travelers flying in from US Domestic destination must a negative COVID-19 (nucleic acid amplification test ("NAAT") or Antigen test) test result within two (2) days (48 hours) of arrival. All Non- vaccinated travelers must quarantine as defined in the Administrative Bulletin Num. E 2021-075- for a term of seven (7) days from arrival to Puerto Rico, regardless of having submitted the COVID-19 negative result. Non- Vaccinated passengers will have the opportunity to upload their COVID-19 negative result through the Travel Declaration Form portal.
    • International Travelers must provide a negative COVID-19 (nucleic acid amplification test ("NAAT") or Antigen test) result taken one (1) day (24 hours) before boarding the plane.

Quarantine: If a traveler does not meet any of the three criteria above, a mandatory quarantine must be observed and the arriving passenger has up to 48 hours to get tested for COVID-19 and upload results. If uploaded result is negative, the quarantine is lifted. If the result is positive, the person must isolate themselves and follow the local isolation protocol at his/her own expense. 

Use of Face Coverings and Masks: Vaccinated travelers are now exempt from the required use of face coverings while at the beach and outdoor public spaces. The use of face coverings at indoor spaces continues to be mandatory for everyone, regardless of vaccination status. Non-vaccinated travelers or those who cannot properly prove vaccination status, must wear face coverings at all times (indoors and outdoors).

Hotel Food and Beverage Services: Now that the curfew will be eliminated, hotel and lodging guests can enjoy 24 hour service in all food and drinks venues within the lodging properties.

Capacity Limitation: The occupancy for commercial venues increased to a maximum of 50% (previously 30% limit). Maintaining the safe distance of 6'' between patrons and securing the hygiene standards, commercial activity can now operate up to half of its regular capacity. 

San Diego International Airport Construction Impacts

San Diego International Airport has begun construction on its new Terminal 1 project. Beginning January 10, 2022, there will be a 57% reduction of parking capacity in Terminal 1 (where Frontier currently operates). In July 2022, all parking in front of Terminal 1 will be eliminated through 2024. We recommend that travelers consider making a parking reservation in the Terminal 2 parking plaza or utilizing the curbside valet service to avoid construction impacts. For more information click here.

SXM Travel Entry Requirement

As of January 1st 2021; fully vaccinated passengers who have received their booster shot (dose should not be older than 9 months) will no longer be required a to take a COVID-19 test to enter St. Maarten. Fully vaccinated passengers older than 5 and younger than 18 will also not need a negative COVID test. Fully vaccinated passengers without the booster shot must still complete a negative rt-PCR completed within 48 hours or Antigen test within 24 hours. Unvaccinated passengers must still complete an rt-PCR test within 48 hours of takeoff. All passengers must complete a mandatory health pre-authorization application through an Electronic Health Authorization System (EHAS). Authorization is required for boarding and processing time can take up to 12 hours. Passengers are also required to obtain COVID-19 travel insurance. Complete the EHAS form, and obtain travel insurance, at: https://stmaartenehas.com/travel-requirements/

Turks and Caicos Entry Requirements

A COVID-19 test should be completed no more than three (3) days before your scheduled date of arrival to the Turks and Caicos. Results should be uploaded to the TCI Assured portal no less than 24 hours before arrival. All visitors, aged 16 years and over, will have to upload to the TCI Assured Portal - proof of being fully vaccinated, a negative COVID-19 test from an accredited laboratory and insurance which covers COVID-19 medical costs.

U.S. Virgin Islands Entry Requirements

Unvaccinated passengers, aged 5 years and older, must have a negative COVID-19 PCR or Antigen test, taken within five days of travel. Passengers do NOT need to get tested or self-quarantine if fully vaccinated or have recovered from COVID-19 in the past three months. Vaccinated passengers may either use their offical vaccination record stored with the U.S. Virgin Islands Department of Health or upload a copy of their vaccine card.

Every traveler who enters the U.S. Virgins Islands is required to use the USVI Travel Screening Portal and receive travel clearance before travel to the Territory. To complete the travel screening and for more information click here.


Temporary Suspension of Dogs Entering U.S.

Suspension of Dogs Entering the U.S.

Beginning July 14th, As required by the Centers for Disease Control and Prevention (CDC) directive, there will be a temporary suspension of dogs entering the United States from countries classified as high-risk for dog rabies. Frontier will not accept dogs that have been in a high-risk country six (6) months prior to their flight to the United States. Please note this restriction includes trained service dogs. The CDC will continue to update the list of high-risk countries for dog rabies, and you can find this list at https://www.cdc.gov/importation/bringing-an-animal-into-the-united-states/high-risk.html. Frontier currently serves the following destinations listed on the high-risk countries for dog rabies:

  • Dominican Republic
  • El Salvador
  • Guatemala

TSA INFO

New Hand Sanitizer Regulation

TSA is now allowing passengers to bring liquid hand sanitizer up to 12oz. in carry-on bags until further notice. You should expect that containers larger than 3.4oz. will need to be screened separately, which will add some time to the checkpoint screening.

TICKET COUNTER INFO

DEN: Denver Ticket Counter Lines

Due to high passenger volume between 6:00am10:00am, we recommend arriving 2.5 hours before departure. To save time waiting in lines you can use our mobile app to check-in and go through the bag drop queue to drop off any checked baggage. Download our mobile app from the Apple App Store or get it on your Android from Google Play.

RESTRICTED ITEMS

BOOST Oxygen Bottles

Oxygen bottles such as BOOST Oxygen are considered Hazardous Materials and are not allowed aboard aircraft.

Samsung Note7 Device FAA Ban

The FAA and the U.S Department of Transportation have issued a ban on all Samsung Galaxy Note7 devices on board all aircraft in the US. You must comply with the FAA/DOT ban.

Here’s what you should keep in mind if traveling and own the banned device: Individuals who own or possess a Samsung Galaxy Note7 device may not transport the device on their person, in a carry-on bag, or in checked baggage on flights to, from, or within the United States. This ban includes all Samsung Galaxy Note7 devices (original and replacement models). More information regarding the Galaxy Note 7 ban

Personal Electric Vehicles

For safety reasons, personal electric vehicles (self-balancing scooters, electric skateboards, drift boards, hover boards and rover boards) are not allowed on any Frontier Flight.

Apple MacBook Pro Laptop Notice

Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017. Not all such products sold during this period are affected. Product eligibility is determined by the product serial number. Please visit the Apple Support Page for more information. If your Macbook Pro has this defective battery, your laptop will need to be turned off and unplugged during your flight.