Travel Advisory
alert

Travel Advisory

Here's a few things you should know before your take-off on your next trip. Stay up to date with TSA delays, airport parking and weather alerts.

With the potential impact from Tropical Storm/Hurricane Nate on travel conditions on the Yucatan peninsula and the Gulf Coast region, Frontier has enacted the following guidelines aimed at assisting customers scheduled to travel between Friday, October 6, 2017 and Monday, October 9, 2017 to/from/through the following cities:

  • Cancun, Mexico (CUN)
  • New Orleans, LA (MSY)

Customers who are ticketed to travel between Friday, October 6, 2017 and Monday, October 9, 2017, may make one itinerary change – rules/restrictions regarding standard change fees, advance purchase, day or time applications, blackouts, and minimum or maximum stay requirements will be waived.

Travel must be completed no later than Sunday, October 29, 2017. Origin and destination cities may be changed. Customers whose flights are canceled may request a refund through our Online Refund Form.

Due to the impact of Hurricane Maria on travel conditions into/out of Puerto Rico, Frontier has enacted the following guidelines aimed at assisting customers scheduled to travel between Monday, September 18, 2017 and Sunday, October 8, 2017 to/from/through the following cities:

  • San Juan, Puerto Rico (SJU)

Customers who are ticketed to travel between Monday, September 18, 2017 and Sunday, October 8, 2017, may make one itinerary change – rules/restrictions regarding standard change fees, advance purchase, day or time applications, blackouts, and minimum or maximum stay requirements will be waived.

Travel must be completed no later than Wednesday, November 15, 2017. Origin and destination cities may be changed. Customers whose flights are canceled may request a refund through our Online Refund Form.

Due to high passenger volume between 6:00AM – 10:00AM, we recommend arriving 2.5 hours before departure. To save time waiting in lines you can use our mobile app to check-in and go through the bag drop queue to drop off any checked baggage. Download our mobile app from the Apple App Store or get it on your Android from Google Play.  

Due to construction at the airport, we recommend arriving 2 hours before departure to the ticket counter. Our check-in cutoff is 45 minutes prior to departure. In order to ensure your baggage makes it on your flight we must adhere to the cutoff time. To save time you can use our mobile app to check-in and go through the bag drop queue to drop off checked bags. Download our mobile app from the Apple App Store or get it on your Android from Google Play. The construction period is expected to last through 2019.

Due to construction at LaGuardia, the airport is experiencing extreme traffic delays. More information at LaGuardia Travel Advisories.  

Please also note that access to LGA's Terminal B and 94th street will no longer be available from Grand Central Parkway's westbound exit 7, starting Saturday, August 19th. Exit 7 will now only provide access to Terminals C and D. New Grand Central Parkway exit 6 westbound will provide a direct access route for Terminal B travelers and local traffic to 94th Street. More details at LaGuardia New Traffic Pattern Information.

Due to renovations taking place at Orlando International Airport, the Automated People Mover (APM) system that shuttles passengers between the main terminal and the gates is under construction.

During this renovation process, a single APM train will remain operational to get to Airside 1 (Gates 1-29) where Frontier gates are located. In the unlikely event that an interruption occurs, shuttles will be provided for transportation.

To ensure you are not impacted by this construction, we recommend arriving 3 hours before departure.

We've moved to Terminal 5.

We've moved to Concourse C in Terminal B, also known as the Central Terminal Building (CTB).

Checkpoint closes at 10:20pm in terminal A.

The FAA and the U.S Department of Transportation have issued a ban on all Samsung Galaxy Note7 devices on board all aircraft in the US. You must comply with the FAA/DOT ban.

Here’s what you should keep in mind if traveling and own the banned device: Individuals who own or possess a Samsung Galaxy Note7 device may not transport the device on their person, in a carry-on bag, or in checked baggage on flights to, from, or within the United States. This ban includes all Samsung Galaxy Note7 devices (original and replacement models). More information regarding the Galaxy Note 7 ban

For safety reasons, personal electric vehicles (self-balancing scooters, electric skateboards, drift boards, hover boards & rover boards) are not allowed on any Frontier Flight.