Travel Advisory

Customers traveling to Chicago, Ill. from Alabama, Arkansas, Arizona, California, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Oklahoma, South Carolina, Tennessee, Texas, Utah, Wisconsin are subject to a mandatory 14-day quarantine in a home or hotel room.

Customers traveling to Connecticut from Alabama, Arkansas, California, Florida, Georgia, Iowa, Idaho, Kansas, Louisiana, Mississippi, Nevada, Oklahoma, North Carolina, South Carolina, South Dakota, Tennessee, Texas, Utah or Wisconsin are subject to a mandatory 14-day quarantine in a home or hotel room.

In an effort to help reduce the spread of COVID-19, starting November 29, 2020, all passengers entering and departing the country will be required to fill out and submit digital forms through the Electronic Ticket Portal either before or upon their arrival to the country.

Customers arriving in California from other states or countries, including returning California residents, should practice self-quarantine for 14 days after arrival. These persons should limit their interactions to their immediate household. This recommendation does not apply to individuals who cross state or country borders for essential travel. For more information, visit the California Department of Public Health page.

Los Angeles is requiring all travelers entering the city from another state or country to fill out this online form, acknowledging that they have read and understood California’s travel advisory. Travelers over the age of 16 must submit this form online prior to or upon arrival at Los Angeles International Airport, Van Nuys Airport, or Union Station. Failure to submit the form is punishable by a fine of up to $500.

Customers traveling to Massachusetts will be required to 14-day quarantine and to go online prior to arrival at www.mass.gov/MAtraveler or text MATraveler to 888-777 to fill out the “Massachusetts Travel Form”. For more information, visit the Massachusetts COVID-19 Information Page.

To comply with Mexico’s travel requirements, customers traveling to Mexico must complete the Questionnaire of Identification of Risk Factors in Travelers prior to their departure to Mexico.

• Electronic Cigars and/or Cigarettes
• Vaporizing Devices
• Liquids or solutions used on the above items and their parts

The BNA south security checkpoint will be closed to Frontier customers and they will only be able to use the north security checkpoint.

For more information, please visit the Nashville International Airport website.

Customers traveling to New Jersey from Alabama, Arkansas, California, Florida, Georgia, Iowa, Idaho, Kansas, Louisiana, Mississippi, Nevada, Oklahoma, North Carolina, South Carolina, South Dakota, Tennessee, Texas, Utah or Wisconsin are subject to a mandatory 14-day quarantine in a home or hotel room.

Customers traveling to New York from Alabama, Arkansas, California, Florida, Georgia, Illinois, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin or Puerto Rico are subject to a mandatory 14-day quarantine in a home or hotel room.

Customers traveling to Pennsylvania from Alabama, Arkansas, Arizona, California, Delaware, Florida, Georgia, Iowa, Idaho, Kansas, Louisiana, Mississippi, Nevada, New Mexico, Ohio, Oklahoma, North Carolina, South Carolina, Tennessee, Texas, Utah or Wisconsin are subject to a mandatory 14-day quarantine in a home or hotel room. 

Beginning July 15, arriving passengers must complete a travel declaration form from the Puerto Rico Health Department, as well as demonstrate a negative molecular COVID-19 test from the 72 hours prior or are subject to a mandatory 14-day quarantine in a home or hotel room. More information here.

On September 15^th Frontier Airlines moved to the new terminal at the Salt Lake City International Airport. At the new terminal the walk to the gate will be approximately 30 min once you have passed security. We would recommend passengers show up for their flights 2hours prior to departure.

Learn more here.

TSA is now allowing passengers to bring liquid hand sanitizer up to 12oz. in carry-on bags until further notice. You should expect that containers larger than 3.4oz. will need to be screened separately, which will add some time to the checkpoint screening.

Due to high passenger volume between 6:00am – 10:00am, we recommend arriving 2.5 hours before departure. To save time waiting in lines you can use our mobile app to check-in and go through the bag drop queue to drop off any checked baggage. Download our mobile app from the Apple App Store or get it on your Android from Google Play.

We have moved to Terminal 5.

Checkpoint closes at 10:20pm in Terminal A.

Frontier Ticket Counters in Terminal 1 and will be moving to International Terminal A and our new ticket counters will be in the International Terminal A as well. The move has an effective date of July 23rd, 2019.

For more information, please visit:
Fly SFO Maps

CVG Airport is undergoing major roadway improvements near the Terminal. Please be alert for traffic flow changes and consider extra time for your departure and/or passenger pick up.

For more information, please visit:
CVG Build for Our Future

Starting in April 2020 through October 2020, construction on Highway 5—between I-494 and Highway 62—will create closures and detours during construction. For more information, please visit https://aroundtheairport.com/

Oxygen bottles such as BOOST Oxygen are considered Hazardous Materials and are not allowed aboard aircraft.

The FAA and the U.S Department of Transportation have issued a ban on all Samsung Galaxy Note7 devices on board all aircraft in the US. You must comply with the FAA/DOT ban.

Here’s what you should keep in mind if traveling and own the banned device: Individuals who own or possess a Samsung Galaxy Note7 device may not transport the device on their person, in a carry-on bag, or in checked baggage on flights to, from, or within the United States. This ban includes all Samsung Galaxy Note7 devices (original and replacement models). More information regarding the Galaxy Note 7 ban

For safety reasons, personal electric vehicles (self-balancing scooters, electric skateboards, drift boards, hover boards and rover boards) are not allowed on any Frontier Flight.

Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017. Not all such products sold during this period are affected. Product eligibility is determined by the product serial number. Please visit the Apple Support Page for more information. If your Macbook Pro has this defective battery, your laptop will need to be turned off and unplugged during your flight.