alert

Travel Advisory

Here are a few things you should know before you take-off on your next trip. Stay up to date with TSA delays, airport parking, and weather alerts.

We are committed to your health and safety. Learn more here.

As required by federal law, the Centers for Disease Control (CDC) Order and Transportation Security Administration (TSA) Security Directive, all* passengers and employees must wear a face covering over nose and mouth throughout the Frontier travel experience including at ticket counters, gate areas, baggage claim and onboard all flights. Face coverings are not required for children under the age of 2. Face coverings must fit snugly over your nose and mouth and be secured under the chin. Open-chin triangle bandanas, face coverings containing vents, valves or mesh material, and face shields are not acceptable as face-coverings. This level of protection is important for everyone’s well-being. Not wearing an approved face covering is a violation of federal law and you may lose future travel privileges on Frontier.

* Persons with a disability who cannot wear a mask, or cannot safely wear a mask, because of that disability as defined by the Americans with Disabilities Act (42 U.S.C. 12101 et seq.) can apply for a face mask exemption. To learn about pre-travel exemption requirements, click hereThis is a narrow exception that includes a person with a disability who cannot wear a mask for reasons related to the disability. It is not meant to cover persons for whom mask-wearing may only be difficult.

For Domestic Travel
There may be local and regional COVID health and safety measures in effect at your destination. Please make sure you review before travel. For travel to, or within, the U.S., please visit the CDC State and Territorial Health website for up-to-date restrictions on each U.S. state and territory.
For International Travel
There may be COVID health and safety measures in effect at your destination. Please make sure you review before travel. For international arrivals, you can find the latest country-specific information through the U.S. Department of State website.

All Passengers Arriving From A Foreign Country To The US
  1. The Centers for Disease Control and Prevention (CDC) issued an Order on January 12, 2021 requiring proof of a negative COVID-19 test or documentation of having recovered from COVID-19 for all air passengers arriving from a foreign country to the US. This Order will be effective on January 26, 2021. More info.
  2. Required Forms: All air passengers arriving from a foreign country to the US will be required to complete an attestation form, which can be found here. Please complete the form and it will be automatically updated to your itinerary.

Dominican Republic Travel Restrictions

El Salvador Travel Restrictions

  • Testing: All arriving travelers are required to provide a negative COVID-19 PCR test result, which has been taken within 72 hours of travel.
  • Quarantine: There are currently no quarantine requirements.
  • Required Forms: Passengers must have a printed negative molecular COVID-19 test result issued at most 72 hours before arrival OR a COVID-19 vaccination certificate. 

Guatemala Travel Restrictions

All travelers, 10 years of age and older are required to provide a negative COVID-19 test result which has been taken within 96 hours of travel.

Passengers with a COVID-19 vaccination certificate, received at least 2 weeks before departure, or with a COVID-19 recovery certificate issued at least 10 days after a positive test result 3 months or closer to arrival, will be admitted without additional paperwork.

Passengers without a negative COVID-19 antigen or PCR test taken at most 3 days before departure are subject to a COVID-19 test upon arrival at their own expense. Policies and restrictions are subject to change, check here for current information.

Mexico Travel Restrictions

Testing: Testing requirements are dependent on required Health Questionnaire.

Quarantine: Quarantine requirements are on required dependent on Health Questionnaire.

Required Forms: All travelers are required to complete a Health Questionnaire and may subject to additional screening upon arrival.

Puerto Rico Travel Restriction

Curfew: The island-wide curfew imposed on March 15, 2020 is now eliminated. With the removal of the curfews, commercial activity can operate from 5 a.m. to 12 midnight seven days a week.

Updated Passenger Arrival Protocol: A new Executive Order 2021-037 was issued amending the entry requirements for vaccinated travelers arriving from US domestic destinations. The updated protocol is as follows:

  • All arriving passengers, from domestic and international destinations, must complete the online Travel Declaration Form. 
  • Entry requirement based on one of the following three scenarios:
    • Fully vaccinated travelers flying in from any US domestic destination are no longer required a negative PCR molecular test result within 72 hours of arrival, as long as they can prove vaccination administration. Vaccinated passengers will have the opportunity to upload their official Vaccination Card through the Travel Declaration Form portal.
    • Non-vaccinated travelers arriving from a US Domestic destination are still required to provide evidence of a pre-departure COVID-19 test taken within 72 hours of arrival. The negative result must be from a qualified SARS-CoV2 viral test; either nucleic acid amplification test ("NAAT") or an antigen test.
    • International arriving passengers, regardless of vaccination status, are required to provide evidence of a pre-departure negative COVID-19 test taken within 72 hours of arrival as required by the CDC. The negative result must be from a qualified SARS-CoV2 viral test; either a nucleic acid amplification test ("NAAT") or an antigen test taken at an authorized center.

Quarantine: If a traveler does not meet any of the three criteria above, a mandatory quarantine must be observed and the arriving passenger has up to 48 hours to get tested for COVID-19 and upload results. If uploaded result is negative, the quarantine is lifted. If the result is positive, the person must isolate themselves and follow the local isolation protocol at his/her own expense. 

Use of Face Coverings and Masks: Vaccinated travelers are now exempt from the required use of face coverings while at the beach and outdoor public spaces. The use of face coverings at indoor spaces continues to be mandatory for everyone, regardless of vaccination status. Non-vaccinated travelers or those who cannot properly prove vaccination status, must wear face coverings at all times (indoors and outdoors).

Hotel Food and Beverage Services: Now that the curfew will be eliminated, hotel and lodging guests can enjoy 24 hour service in all food and drinks venues within the lodging properties.

Capacity Limitation: The occupancy for commercial venues increased to a maximum of 50% (previously 30% limit). Maintaining the safe distance of 6'' between patrons and securing the hygiene standards, commercial activity can now operate up to half of its regular capacity. 

USVI Travel Restrictions

Testing: Every traveler aged five and older who enters the U.S. Virgin Islands is required to complete and submit a negative COVID-19 result via the USVI Travel Screening Portal. Both molecular (taken within 5 days of travel) and antibody (taken with 4 months of travel) test results will be accepted. Travelers may be subject to additional testing upon arrival.

Quarantine: Quarantine may be required, which is dependent upon additional onsite screening.

Required Forms: Every traveler aged five and older who enters the U.S. Virgin Islands is required to complete and submit a COVID-19 test result via the USVI Travel Screening Portal.


Jamaica Travel Restrictions

All persons traveling to Jamaica are required to provide a Travel Authorization for check-in and boarding. To obtain a Travel Authorization document, non-residents can click here and residents can click here.

SXM Travel Entry Requirement

As of Monday June 14, residents of Sint Maarten, Saba, Sint Eustatius and Bonaire can enter the country without a negative rt-PCR or Antigen test once they are fully vaccinated for two weeks or more, after their second dose in a 2-dose series of the Pfizer, AstraZeneca or Moderna vaccines or two weeks after a single-dose vaccine of the Johnson & Johnson’s Janssen vaccine. Full details can be found here.

Bahamas Travel Entry Requirements

Vaccinated Travelers: Passengers who are fully vaccinated, and have passed the required two-week immunity, are required to upload proof of vaccination (such as CDC or government issued vaccine record card) in lieu of PCR test requirement. At this time, the Bahamas Government will only be accepting vaccines by Pfizer, Moderna, Johnson & Johnson and AstraZeneca.

Testing: If the passenger has not completed the vaccine process, they must have a negative COVID-19 test taken at most, 5 days prior to arrival..

Required Forms: To complete all necessary forms, please click here .


LAX Airport Terminal Move

Notification of Airport Terminal Move at LAX

As of May 22 2021, Frontier operations at LAX will be moving from Terminal 5 to Terminal 1.5 for ticketing and check-in. Passengers will be bussed to MSC (Midfield Satellite Concourse) for boarding. Click here to learn more about California travel policy.

PHL Airport Parking Update

Notification of Parking Update at PHL

Economy Lots are closed. The onsite airport garages are filling up rapidly so please plan alternate parking options.


Temporary Suspension of Dogs Entering U.S.

Suspension of Dogs Entering the U.S.

Beginning July 14th, As required by the Centers for Disease Control and Prevention (CDC) directive, there will be a temporary suspension of dogs entering the United States from countries classified as high-risk for dog rabies. Frontier will not accept dogs that have been in a high-risk country six (6) months prior to their flight to the United States. Please note this restriction includes trained service dogs. The CDC will continue to update the list of high-risk countries for dog rabies, and you can find this list at https://www.cdc.gov/importation/bringing-an-animal-into-the-united-states/high-risk.html. Frontier currently serves the following destinations listed on the high-risk countries for dog rabies:

  • Dominican Republic
  • El Salvador
  • Guatemala

TSA INFO

New Hand Sanitizer Regulation

TSA is now allowing passengers to bring liquid hand sanitizer up to 12oz. in carry-on bags until further notice. You should expect that containers larger than 3.4oz. will need to be screened separately, which will add some time to the checkpoint screening.

TICKET COUNTER INFO

DEN: Denver Ticket Counter Lines

Due to high passenger volume between 6:00am10:00am, we recommend arriving 2.5 hours before departure. To save time waiting in lines you can use our mobile app to check-in and go through the bag drop queue to drop off any checked baggage. Download our mobile app from the Apple App Store or get it on your Android from Google Play.

RESTRICTED ITEMS

BOOST Oxygen Bottles

Oxygen bottles such as BOOST Oxygen are considered Hazardous Materials and are not allowed aboard aircraft.

Samsung Note7 Device FAA Ban

The FAA and the U.S Department of Transportation have issued a ban on all Samsung Galaxy Note7 devices on board all aircraft in the US. You must comply with the FAA/DOT ban.

Here’s what you should keep in mind if traveling and own the banned device: Individuals who own or possess a Samsung Galaxy Note7 device may not transport the device on their person, in a carry-on bag, or in checked baggage on flights to, from, or within the United States. This ban includes all Samsung Galaxy Note7 devices (original and replacement models). More information regarding the Galaxy Note 7 ban

Personal Electric Vehicles

For safety reasons, personal electric vehicles (self-balancing scooters, electric skateboards, drift boards, hover boards and rover boards) are not allowed on any Frontier Flight.

Apple MacBook Pro Laptop Notice

Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017. Not all such products sold during this period are affected. Product eligibility is determined by the product serial number. Please visit the Apple Support Page for more information. If your Macbook Pro has this defective battery, your laptop will need to be turned off and unplugged during your flight.