Travel Advisory

With the expected impact to travel conditions from Winter Storm Uri moving through the central United States, Frontier has enacted the following guidelines aimed at assisting customers scheduled to travel between Saturday, February 13, 2021 and Monday, February 15, 2021 to/from/through the following cities:

• Denver, CO (DEN)
• Colorado Springs, CO (COS)
• Austin, TX (AUS)
• Dallas/Ft. Worth, TX (DFW)
• Houston, TX (IAH)
• Little Rock, AR (LIT)
• New Orleans, LA (MSY)
• Oklahoma City, OK (OKC)
• San Antonio, TX (SAT)
• Tulsa, OK (TUL)

Customers who are ticketed to travel between Saturday, February 13, 2021 and Monday, February 15, 2021 who purchased tickets on or before Friday, February 12, 2021, may make one itinerary change – rules/restrictions regarding standard change fees, advance purchase, day or time applications, blackouts, and minimum or maximum stay requirements will be waived.

Travel must be completed no later than Wednesday, March 3, 2021. Origin and destination cities may be changed. Customers whose flights are cancelled may request a refund.

• Testing: Travelers may be subject to temperature checks and testing upon arrival.
• Quarantine: There are currently no quarantine requirements.
• Required Forms: All travelers will be required to complete a Health Form, which will be provided to travelers once they have boarded their aircraft. More information can be found at https://www.godominicanrepublic.com/newsroom/coronavirus

• Testing: All arriving travelers are required to provide a negative COVID-19 PCR test result, which has been taken within 72 hours of travel.
• Quarantine: There are currently no quarantine requirements.
• Required Forms: There are currently no form requirements.

• Testing: All travelers, 10 years of age and older, entering Guatemala are required to provide a negative COVID-19 PCR or SARS Antigen test result (taken via nasal swab), which has been taken within 96 hours of travel. If a traveler does not have a test result, they will be required to be tested upon arrival at their own expense ($25).
• Quarantine: There are currently no quarantine requirements.
• Required Forms: All arriving travelers must complete the required Health Form

• Testing: Testing requirements are dependent on required Health Questionnaire.
• Quarantine: Quarantine requirements are on required dependent on Health Questionnaire.
• Required Forms: All travelers are required to complete a Health Questionnaire and may subject to additional screening upon arrival.

• Testing: All travelers must provide a negative COVID-19 viral test result, which has been taken within 72 hours of travel.
• Quarantine: If a negative COVID-19 viral test is not provided; the traveler will be required to quarantine for 14 days or for the duration of their trip (whichever is shorter).
• Required Forms: Arriving travelers must complete a Travel Declaration Form from the Puerto Rico Health Department.

• Testing: Every traveler aged five and older who enters the U.S. Virgin Islands is required to complete and submit a negative COVID-19 result via the USVI Travel Screening Portal. Both molecular (taken within 5 days of travel) and antibody (taken with 4 months of travel) test results will be accepted. Travelers may be subject to additional testing upon arrival.
• Quarantine: Quarantine may be required, which is dependent upon additional onsite screening.
• Required Forms: Every traveler aged five and older who enters the U.S. Virgin Islands is required to complete and submit a COVID-19 test result via the USVI Travel Screening Portal.

TSA is now allowing passengers to bring liquid hand sanitizer up to 12oz. in carry-on bags until further notice. You should expect that containers larger than 3.4oz. will need to be screened separately, which will add some time to the checkpoint screening.

Due to high passenger volume between 6:00am – 10:00am, we recommend arriving 2.5 hours before departure. To save time waiting in lines you can use our mobile app to check-in and go through the bag drop queue to drop off any checked baggage. Download our mobile app from the Apple App Store or get it on your Android from Google Play.

Frontier Airlines moved to the new terminal at the Salt Lake City International Airport.

We have moved to Terminal 5.

Checkpoint closes at 10:20pm in Terminal A.

Frontier Ticket Counters in Terminal 1 and will be moving to International Terminal A and our new ticket counters will be in the International Terminal A as well. The move has an effective date of July 23rd, 2019.

For more information, please visit:
Fly SFO Maps

CVG Airport is undergoing major roadway improvements near the Terminal. Please be alert for traffic flow changes and consider extra time for your departure and/or passenger pick up.

For more information, please visit:
CVG Build for Our Future

Starting in April 2020 through October 2020, construction on Highway 5—between I-494 and Highway 62—will create closures and detours during construction. For more information, please visit https://aroundtheairport.com/

Oxygen bottles such as BOOST Oxygen are considered Hazardous Materials and are not allowed aboard aircraft.

The FAA and the U.S Department of Transportation have issued a ban on all Samsung Galaxy Note7 devices on board all aircraft in the US. You must comply with the FAA/DOT ban.

Here’s what you should keep in mind if traveling and own the banned device: Individuals who own or possess a Samsung Galaxy Note7 device may not transport the device on their person, in a carry-on bag, or in checked baggage on flights to, from, or within the United States. This ban includes all Samsung Galaxy Note7 devices (original and replacement models). More information regarding the Galaxy Note 7 ban

For safety reasons, personal electric vehicles (self-balancing scooters, electric skateboards, drift boards, hover boards and rover boards) are not allowed on any Frontier Flight.

Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017. Not all such products sold during this period are affected. Product eligibility is determined by the product serial number. Please visit the Apple Support Page for more information. If your Macbook Pro has this defective battery, your laptop will need to be turned off and unplugged during your flight.