alert

Travel Advisory

Here's a few things you should know before you take-off on your next trip. Stay up to date with TSA delays, airport parking and weather alerts.


With the expected impact to travel conditions from a winter weather system moving through the northeastern United States, Frontier has enacted the following guidelines aimed at assisting customers scheduled to travel between Thursday, November 15, 2018 and Friday, November 16, 2018 to/from/through the following cities:
  • Albany, NY
  • Buffalo, NY
  • Harrisburg, PA
  • Philadelphia, PA
  • Portland, MA
  • Providence, RI
  • Syracuse, NY
  • Trenton, NJ
  • New York, New York (LaGuardia)
  • New York, New York (Long Island MacArthur/Islip)
  • Washington, DC (Reagan National)
  • Washington, DC (Dulles)

Customers who are ticketed to travel between Thursday, November 15, 2018 and Friday, November 16, 2018, who
purchased tickets on or before Wednesday, November 14, 2018, may make one itinerary change – rules/restrictions
regarding standard change fees, advance purchase, day or time applications, blackouts, and minimum or maximum stay
requirements will be waived.

Travel must be completed no later than Sunday, December 2, 2018. Origin and destination cities may be changed.
Customers whose flights are cancelled may request a refund.

Starting November 15th, Frontier Airlines is moving its operations at the Austin-Bergstrom Airport from the Main Terminal to the South Terminal. These terminals are 20 minutes apart For more information about the terminal and the locations, please visit http://austinsouthterminal.com

From The North

- Take 183 southand take a left on Burleson Rd.
- Go left on Emma Browning Ave
- Park in the lot adjacent to the south terminal

From The South
- Take 183 north and take a right on Burleson Rd.
- Go left on Emma Browning Ave
- Park in the lot adjacent to the south terminal

Frontier will be moving on or around the second week of November 2018 from Terminal C to Terminal E at the Tampa International Airport.  The move will begin approximately November 10, with work progressing until approximately November 14th. The move will be from the gates we primarily use, C44 and C45, to E74 and E75.

CVG Airport is under going major road way improvements near the Terminal. Please be alert for traffic flow changes and consider extra time for your departure and/or passenger pick up.

For more information, please visit:
http://cvgairport.com/about/next/build



Due to high passenger volume between 6:00AM10:00AM, we recommend arriving 2.5 hours before departure. To save time waiting in lines you can use our mobile app to check-in and go through the bag drop queue to drop off any checked baggage. Download our mobile app from the Apple App Store or get it on your Android from Google Play.  

Due to construction at the airport, we recommend arriving 2 hours before departure to the ticket counter. Our check-in cutoff is 45 minutes prior to departure. In order to ensure your baggage makes it on your flight we must adhere to the cutoff time. To save time you can use our mobile app to check-in and go through the bag drop queue to drop off checked bags. Download our mobile app from the Apple App Store or get it on your Android from Google Play. The construction period is expected to last through 2019.

Due to high passenger volume going through TSA Security Lines, we recommend arriving 3 hours before departure. To save time waiting in lines you can use our mobile app to check-in and go through the bag drop queue to drop off any checked baggage. Download our mobile app from the Apple App Store or get it on your Android from Google Play.  

Due to high passenger volume between 5:00AM and 7:00AM, we recommend arriving 2.5 hours before departure. Our ticket counter opens at 3:30 AM. Additionally, due to the volume in the baggage screening process, we will adhere to the 45-minute cut off for baggage acceptance. To save time, use our mobile app to check-in and then go through the bag drop queue to drop off your checked baggage. Download our mobile app from the Apple App Store or get it on your Android from Google Play.

Due to high passenger volume going through TSA Security Lines, we recommend arriving 3 hours before departure. To save time waiting in lines you can use our mobile app to check-in and go through the bag drop queue to drop off any checked baggage. Download our mobile app from the Apple App Store or get it on your Android from Google Play. 

Beginning Saturday May 12, 2018 Frontier will re-locate all operations to Terminal 5 at Chicago’s O’Hare International Airport (ORD). In a joint effort with the Chicago Department of Aviation and part of the airports modernization plan, we’re pleased to offer both our domestic and international passengers more ease of transfer at ORD. Passengers are advised to please follow airport signage into the airport and take the Bessie Coleman exit to access passenger departures / arrivals for T5.

The Frontier ticket counter now operates out of Terminal C. Please follow airport signage to boarding location. Arriving flights, baggage claim and passenger pick-up are located at Terminal D.

Due to construction at LaGuardia, keep in mind the airport is experiencing extreme traffic delays. More information at LaGuardia Travel Advisories.

Grand Central Parkway's westbound Exit 7 provides access to Terminals C and D. More details at LaGuardia New Traffic Pattern Information.

We've moved to Terminal 5.

Checkpoint closes at 10:20pm in terminal A.

Overnight closures are planned beginning May 14, 2018, through June 15, 2018, from 8:00pm to 5:00am. During the night-time closures, SFO will operate bus services between all terminals and the Rental Car Center. 

Business hours, frequency, and locations are as follows:

  • 8:00pm to 1:00am – busses will operate every five (5) minutes
  • 1:00am to 3:00am – busses will operate every fifteen (15) minutes
  • 3:00am to 5:00am – busses will operate every five (5) minutes

Busses will pick-up and drop-off customers on the departure level, center island of all terminals.  Passengers are encouraged to allow extra time during the closures.

The FAA and the U.S Department of Transportation have issued a ban on all Samsung Galaxy Note7 devices on board all aircraft in the US. You must comply with the FAA/DOT ban.

Here’s what you should keep in mind if traveling and own the banned device: Individuals who own or possess a Samsung Galaxy Note7 device may not transport the device on their person, in a carry-on bag, or in checked baggage on flights to, from, or within the United States. This ban includes all Samsung Galaxy Note7 devices (original and replacement models). More information regarding the Galaxy Note 7 ban

For safety reasons, personal electric vehicles (self-balancing scooters, electric skateboards, drift boards, hover boards and rover boards) are not allowed on any Frontier Flight.