Travel Information



Special Needs

On The Plane

Let us know if you need any special assistance during your flight. Please plan accordingly and contact Frontier Reservations at 800-432-1FLY (1359) at least 48 hours prior to departure with requests for onboard assistance.

Portable Oxygen Concentrator Onboard

Certain carry-on Portable Oxygen Concentrators (POCs) are approved by the Federal Aviation Administration (FAA) and Frontier for use on board the aircraft.

A POC is considered an assistive device and may be carried on the aircraft or checked without charge.

  • A POC may be carried onboard for use in the cabin or transported as checked baggage without charge.
  • You should carry enough fully charged batteries to power the device throughout your entire journey including all ground time (between connections), the duration of the flight, and any unexpected delays. All batteries must be transported in carry-on baggage and packaged in a manner that protects them from physical damage and short circuits.
    • You should plan to bring a battery supply equal to at least 150% of scheduled flight time. For more information regarding travel with batteries, access the following link, provided by the U.S. Department of Transportation: http://safetravel.dot.gov/whats_new_batteries.html
  • Aircraft electrical outlets (plugs) are not available for use with any electronic device.
  • Prior to traveling, passengers must complete the Portable Oxygen Concentrator Medical Authorization Form 30881 (PDF) or obtain a medical statement from their physician addressing the points on the Frontier Medical Authorization form. Customer service representatives and flight crews will ask to see the medical authorization prior to transport.

At this time, the only portable oxygen concentrators accepted and approved by the FAA for air transport and use onboard Frontier aircraft are:
NOTE: While the SeQual SAROS (26.8L x 4.375 Diameter), is an FAA-approved device, the device is too long to be stored and used onboard; therefore, it cannot be carried onboard. This item may be checked without charge.

For additional information regarding portable oxygen concentrators, contact these providers.

NOTE: A passenger may be responsible for expenses incurred by Frontier for such things as utilization of on-board emergency oxygen supplies or the diversion of a flight for medical attention in conjunction with items deemed the passenger's responsibility.

Other Respiratory Devices Onboard

Frontier allows the use of battery-powered respiratory devices (e.g., ventilator, respirator, CPAP machine) for use on board our aircraft. These devices must bear a sticker indicating they are approved for use on aircraft and meet FAA requirements.
  • A respiratory device is considered an assistive device and may be carried on the aircraft or checked without charge.
  • A respiratory device may be carried onboard for use in the cabin or transported as checked baggage.
  • You should carry enough fully charged batteries to power the device throughout your entire journey including all ground time (between connections), the duration of the flight, and any unexpected delays. All batteries must be transported in carry-on baggage and packaged in a manner that protects them from physical damage and short circuits.
    • You should plan to bring a battery supply equal to at least 150% of scheduled flight time. For more information regarding travel with batteries, access the following link, provided by the U.S. Department of Transportation: http://safetravel.dot.gov/whats_new_batteries.html.
  • Aircraft electrical outlets (plugs) are not available for use with any electronic device.
  • A medical authorization is not required.

Medical Oxygen Onboard

Cylinders of compressed or liquefied medical oxygen can't be accepted onboard or in checked baggage for any of our flights.

Allergy (Peanut or Pet)

Frontier Airlines acknowledges that some of our passengers suffer from mild to severe peanut allergies. For this reason, we do not want to create false expectations with regard to the aircraft environment. We are unable to guarantee a peanut or allergen-free flight, nor can we prevent other customers from bringing peanuts or products containing peanuts onboard our flights. Some inflight food offerings may contain peanuts, peanut butter or trace amounts of nut ingredients, or may have been processed in facilities that handle nuts, including peanuts. Prior to making travel plans with Frontier, we urge you to speak with your health professional regarding risks of onboard exposure to any allergen.

Frontier does allow passengers to travel with pets in the cabin of our aircraft. These pets may include domesticated dogs, cats, rabbits, guinea pigs, hamsters, or small household birds. Therefore, we recommend that passengers with allergies to pets check with your health professional regarding risks of onboard exposure to any allergen. For more information on travelling with pets, visit our Traveling with Pets section.