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General information on Fare Options
Residual Ticket Value / MCOs

General information on Fare Options

For general information on Fare Options, visit our Fare Options Overview and/or our Fare Options FAQs.

Frontier is working with our GDS partners to make sure Fare Options are displayed in all GDS systems; however, the displays of the fare structure may be limited. If you use Sabre, Apollo, Worldspan, or Amadeus, the fares are available in your system. All other GDS systems are able to display Basic fares only at this time.

For information on how to display Fare Options in the Sabre system, click here.

For information on how to display Fare Options in the Apollo system, click here.

For information on how to display Fare Options in the Worldspan system, click here.

For information on how to display Fare Options in the Amadeus system, click here.

SABRE

For Sabre users, Fare Options can be displayed using the following Sabre native commands to price the Frontier Fare Families:

  1. Basic Fare Family use WPNCB (calculates the lowest fare)
  2. Classic Fare Family use WPNCB‡XS‡PNEG (XS calculates the lowest fare applicable without minimum/maximum stay)
  3. Classic Plus Fare Family use WPNCB‡XP‡PNEG (XP calculates the lowest fare applicable without change fee restrictions)

APOLLO

For Apollo users, Fare Options can be displayed using the following Apollo native commands to price the Frontier Fare Families:
  
Fare group
  
Price as booked
Basic Fares
$BB
Classic Fares
$BB*NEG/:P/NX
Classic Plus Fares
$BB*NEG/:P/PE00

To store the fares, replace the $BB with T:$B

Classic and Classic Plus fares may not be combined with other airlines. If the itinerary includes other airlines, price, store, and ticket the Classic and Classic Plus segments separately.

**NEG or :P is the suggested best practice to ensure that the private Classic and Classic Plus fares are returned since the public Basic fare is lower.


WORLDSPAN

For Worldspan users, Fare Options can be displayed using the following Worldspan native commands to price the Frontier Fare Families:
  
Fare group
  
Price itinerary as booked
  
Low Fare Finder Price
and Rebook Itinerary
Basic Fares
4PFSR
4PLFBFSR
Classic Fares With PTC in Name Field
4PFSR.SR
4PLFBFSR.SR
Without PTC in Name Field
4PPWEB#FSR.SR
4PLFBPWEB#FSR.SR
Classic Plus Fares — appending a Classic Plus fare basis with or without PTC in Name Field
4P-PWEB#-D14PBXW1#FSR Note: D14PBXW1 is an example of a Classic Plus fare basis
N/A
Classic Plus Fares — Specifying no penalty without specifying fare basis (with PTC in Name Field)
4PFSR.SR#FNP
4PLFBFSR.SR#FNP

AMADEUS

For Amadeus users, Fare Options can be displayed using the following Amadeus native commands to price the Frontier Fare Families:

  1. Basic Fare Family use FXR (best buy — calculates the lowest fare)
  2. Classic Fare Family use FXR/R,U,*NMM (calculates the lowest fare applicable without minimum/maximum stay)
  3. Classic Plus Fare Family use FXR/R,U,*RF (calculates the lowest fare applicable without change fee restrictions)

Your GUI can also be programmed to pull the fare automatically.

Residual Ticket Value / MCOs

Frontier is a paperless airline, and we no longer use or accept MCOs for residual value of cancelled tickets.

Please note that Classic, Economy, and Basic tickets must be cancelled prior to the departure of a flight in order to retain their value. Failure to show for any ticketed flight results in forfeit of the remaining value of the ticket unless the ticket is canceled prior to the scheduled flight departure. Classic, Economy, and Basic tickets cancelled prior to travel, and all Classic Plus tickets, are valid for one year from the date of original ticket issuance. The value may be used as credit towards the purchase of a new ticket during the validity period, less applicable fees.

Travel Agents may call our Agency Desk at 1-800-243-6297 for assistance with ticket cancellations and reissuance. Any unused tickets stay in our system for one year from date of issue and can be exchanged during that year. The Agency Desk will be happy to assist in keeping the PNR active and setting it up for exchange. When the ticket is exchanged, the applicable change fee on the existing ticket and the applicable fare difference will apply. Please see our Fare Options for fee information. If the PNR is not active or you are having difficulty exchanging the ticket, the Agency Desk can also help.