Frequent Flyers



How it Works

Redeem With Us

How to Redeem

Just 20,000 miles (plus from $11.20 in fees/taxes) earns you a domestic roundtrip award ticket within the United States!

There are two ways you can redeem your EarlyReturns® miles for award flights:

  • Redeem your miles online.
  • Call Frontier Reservations at 800-432-1FLY (1359) to make your reservation with a reservation agent.  

    Note: An Award Redemption Fee may apply and a Reservation Service Fee of $10 will apply to all Standard Award redemptions made via our Reservations Call Centers.

Please note that taxes and fees must be paid at time an award ticket is booked.


Types of Award Travel

We hope you've heard about Frontier's Fare Options, where you can choose the fare that's right for you. Similarly, when you redeem miles for award travel, we have three award redemption levels:

  • Standard Award tickets receive the benefits of our Economy Fare Option.
  • CHOICE Award tickets receive the benefits of our Classic Plus Fare Option on the day of travel.
  • Last Seat Availability Award tickets receive the benefits of our Classic Plus Fare Option on the day of travel. These awards are exclusively available to *Ascent and Summit level EarlyReturns members.

Bag Fees and Change Fees vary based on the type of award ticket:

Mileage redemption levels and taxes vary based on the award selected — see the charts below for all of our award travel options!


EarlyReturns® Standard Award
Redemption Levels


Available to all members

The mileage and fees shown below apply for Standard Awards booked at FlyFrontier.com. An additional Reservation Service Fee of $10 will apply to all Standard Award redemptions made via our Reservations Call Centers.
Travel within the U.S., including Alaska Award Miles Required*
One Way 10,000
plus from $5.60 in fees/taxes
Roundtrip 20,000
plus from $11.20 in fees/taxes
Travel to/from
Mexico & Costa Rica
Award Miles Required*
One Way
(Mexico only)
15,000
plus from $22.08 in fees/taxes
Roundtrip 30,000
plus from $74.32 in fees/taxes
Travel to/from
Dominican Republic
Award Miles Required*
One Way 15,000
plus from $36.90 in fees/taxes
Roundtrip 30,000
plus from $105.70 in fees/taxes
Travel to/from Jamaica Award Miles Required*
One Way 15,000
plus from $49.60 in fees/taxes
Roundtrip 30,000
plus from $106.16 in fees/taxes

 

EarlyReturns® CHOICE Award
Redemption Levels


Available to all members
Travel within the U.S., including Alaska Award Miles Required*
One Way 20,000
plus from $5.60 in fees/taxes
Roundtrip 40,000
plus from $11.20 in fees/taxes
Travel to/from
Mexico & Costa Rica
Award Miles Required*
One Way
(Mexico only)
25,000
plus from $22.08 in fees/taxes
Roundtrip 50,000
plus from $74.32 in fees/taxes
Travel to/from
Dominican Republic
Award Miles Required*
One Way 25,000
plus from $36.90 in fees/taxes
Roundtrip 50,000
plus from $105.70 in fees/taxes
Travel to/from Jamaica Award Miles Required*
One Way 25,000
plus from $49.60 in fees/taxes
Roundtrip 50,000
plus from $106.16 in fees/taxes

 

EarlyReturns® Last Seat Availability Award
Redemption Levels


Available only to *Ascent and Summit level members
Travel within the U.S., including Alaska Award Miles Required*
One Way 22,500
plus from $5.60 in fees/taxes
Roundtrip 45,000
plus from $11.20 in fees/taxes
Travel to/from
Mexico & Costa Rica
Award Miles Required*
One Way 27,500
plus from $22.08 in fees/taxes
Roundtrip 55,000
plus from $74.32 in fees/taxes
Travel to/from
Dominican Republic
Award Miles Required*
One Way 27,500
plus from $36.90 in fees/taxes
Roundtrip 55,000
plus from $105.70 in fees/taxes
Travel to/from Jamaica Award Miles Required*
One Way 27,500
plus from $49.60 in fees/taxes
Roundtrip 55,000
plus from $106.16 in fees/taxes

 

EarlyReturns® Standard Companion Award
Redemption Levels**


Available only to Frontier MasterCard holders
Roundtrip Travel Award Miles Required*
Travel within the U.S.,
including Alaska
15,000
plus from $11.20 in fees/taxes
Travel to/from Mexico 25,000
plus from $74.32 in fees/taxes
Travel to/from Costa Rica 25,000
plus from $74.32 in fees/taxes
Travel to/from
Dominican Republic
25,000
plus from $105.70 in fees/taxes
Travel to/from Jamaica 25,000
plus from $106.16 in fees/taxes

*In addition to the required miles, members must pay all fees and taxes, which are listed in USD, at the time of booking. All award seats are capacity controlled. Minimum international fees/taxes may vary according to currency exchange rates.

**Companion must travel on the same flights as the member's paid ticket. Only one companion allowed per paid member's ticket.


Award Redemption Fees

All flight awards booked on or after October 31, 2014 will be subject to an award redemption fee.

Days Booked Before Departure 180+ days
21-179 days
7-20 days <6 days
EarlyReturns Base Member


$0

$15

$50
$75

Frontier MasterCard Cardmember


$0

$0
$0
$0

Ascent Member

$0
$0
$0
$0

Summit Member


$0
$0
$0
$0

Frontier Elite Member

$0
$0
$0
$0

Remember, Ascent and Summit status will be retired on February 19, 2015 and will be replaced with Frontier Elite status beginning on February 20, 2015. To qualify for Frontier Elite status, you must fly 20,000+ miles or 25+ segments between January 1 and December 31, 2014.

The award redemption fee will be waived for traveling companions booked in the same reservation as Frontier MasterCard cardmember. Ascent members, Summit members, and Frontier Elite members.

The award redemption fee for EarlyReturns Base member will apply to every ticketed passenger in the reservation.  

 

Award Ticket Baggage Fees

Baggage fees vary based on the type of redemption ticket and for EarlyReturns members with *Summit and Ascent level status:

Domestic & International
Checked Baggage
Standard Awards CHOICE Awards Last Seat
Availability
Awards
*Summit
& Ascent
Members
on all Awards

1st item when purchased during online check-in at FlyFrontier.com


$20

Frontier's
Discount Den

 members pay
only $15

Free
Free
Free

1st item when purchased at airport check-in


$25

Free
Free
Free

2nd item

$30
$30
Free
Free

3rd item and more (each)

$75
$75
$75
$75

Gate Check Fee — any bag brought to the departure gate that exceeds the allowable carry-on dimensions of 24" x 16" x 10"

$50
$35
$35
$35
Domestic & International
Carry-On Baggage
Standard Awards CHOICE Awards Last Seat
Availability
Awards
*Summit
& Ascent
Members
on all Awards

FlyFrontier.com — at time of initial travel reservation

$25

Frontier's
Discount Den

 members pay
only $20
Free
Free
Free

FlyFrontier.com — when Managing Reservations prior to travel

$25
Free
Free
Free

Frontier Reservations Call Centers — at time of initial travel purchase

$25
Free
Free
Free

FlyFrontier.com — during online check-in

$30
Free
Free
Free

Frontier Reservations Call Centers — when managing existing reservations prior to travel

$35
Free
Free
Free

Airport check-in — at ticket counter or self-service kiosk

$35
Free
Free
Free

Airport departure gate

$50
Free
Free
Free

Gate Check Fee — any bag brought to the departure gate that exceeds the allowable carry-on dimensions of 24" x 16" x 10"

$50
$35
$35
$35

Maximum carry-on bag dimensions are 24” x 16” x 10”.

Everyone may carry on one personal item that fits under the seat. This item must not exceed 18” x 14” x 8”, inclusive of all handles, wheels, and straps.

Review our carry-on bag policies.


Award Ticket Change Policy

Change and Cancellation fees vary based on the type of redemption ticket and for EarlyReturns members with *Summit and Ascent level status:

  Standard
Award tickets
CHOICE
Award tickets
Last Seat Availability
Award tickets
*Summit Members
on all Awards

Itinerary changes made
8 days or more before flight

(class of service
must be available)

$0 $0 $0 $0

Itinerary changes made
within 7 days of flight

(class of service
must be available)


$75


$25 for tickets issued
through April 27, 2014

$0 for tickets issued
on or after April 28, 2014

$0 $0

Name changes

$50 $0 $0 $0

Same Day Confirmed Flight
Changes on Day of Travel

$50 $25 for tickets issued
through April 27, 2014

$0 for tickets issued
on or after April 28, 2014
$0 $0

Same Day Standby Flight
Changes on Day of Travel
Not available $0 $0 $0


Standby travel on eligible tickets must follow the original ticketed itinerary, meaning if you were booked on a nonstop flight you cannot add a connection to the itinerary or vice versa. Same day confirmed alternate flight changes allow you to change the itinerary from a nonstop to a connection itinerary or vice-versa.

Same day confirmed alternate flight changes and standby travel on eligible tickets apply to alternate flights between your ticketed origin and destination cities. However, the following groups of airports will be considered the same city for same day confirmed and standby purposes. This means that if you are booked to fly to/from an airport in each group, you may request a same day confirmed alternate flight change or standby travel (if eligible) to fly to/from another airport in the group if there is a seat available (for the applicable fee listed above).

  • Chicago-Midway Airport (MDW), Chicago-O'Hare Airport (ORD) & Rockford (RFD), IL
  • Los Angeles (LAX) & Orange County/Santa Ana (SNA), CA
  • Madison (MSN), WI & Rockford (RFD), IL
  • Orlando (MCO) & Tampa (TPA), FL
  • Philadelphia (PHL), PA & Trenton/Princeton (TTN), NJ & Wilmington (ILG), DE

Award Ticket Cancellation Policy

If you would like to cancel your original ticket, you may cancel your itinerary and redeposit your EarlyReturns miles into your account for a $75 redeposit fee.

Please note that standard award tickets must be canceled prior to departure of the flight to retain their value.

Redeposit fees are non-refundable. The redeposit fee is waived for Last Seat Availablity awards and for *Summit members and traveling companions booked in the same reservation as the *Summit member.


For More Award Travel Information

Remember that everyone has to play by the rules, so please refer to the Award Ticket Terms & Conditions.

*Summit and Ascent status will be retired on February 19, 2015 and a new elite tier, Frontier Elite will be launched on February 20, 2015.