Advisory: Hurricane Odile Storm Policy
10:15am MST Wednesday September 17, 2014
Due to the impact of Hurricane Odile, Frontier Airlines has enacted the following guidelines for travel to/from/through San Jose Cabo (SJD).
For all customers scheduled to travel September 20, 2014, who purchased tickets on or before September 15, 2014: You may make one itinerary change; rules and restrictions regarding standard change fees, advance purchase, day or time applications, blackouts, and minimum or maximum stay requirements have been waived. Origin and destination cities must remain the same.
- Changes must be made by 11:59 p.m. MST, September 20, 2014.
- Travel must be completed on the affected segment between Saturday, October 11, 2014 and Wednesday, November 19, 2014.
- If customers would like to reschedule their travel beyond November 19, 2014, all fees and difference in fare will be collected.
If you’d like to cancel your travel plans, you can access our ticket refund request form online