About Checking In
Frontier offers three check-in options. The best choice is to check-in online at FlyFrontier.com. You can also check-in at the airport using self service kiosks in many airports or at our full-service check-in counters. You must check-in no later than 45 minutes before your departure for domestic flights and 60 minutes before departure for international flights. Please be at the gate and ready to board no later than 10 minutes before departure. We recommend arriving at the airport two hours or more in advance of your flight. We strongly recommend coming earlier during peak travel times, such as holidays, because lines can be long.
If you are checking bags, you must be at the airport check-in counter no later than 45 minutes before your departure for domestic flights and 60 minutes before departure for international flights.
For all Frontier flights, you may check in online from 24 hours to 60 minutes prior
to your flight's departure time. You will save time at the airport, even if you're unable to print your boarding pass.
What you'll need:
- Passenger name as it appears in your reservation
- Frontier Airlines 6-letter reservation code
YES. That's great. Checking in online:
- Puts you in expedited service lines at the airport — simply follow the "Bag Drop" signs to designated lines at the Frontier airport check-in counter where passengers who already checked-in online can quickly check their bags. Curbside Bag Drop lines make it even more convenient if you’re flying out of Denver, Las Vegas, Los Angeles, or Washington, D.C. – Reagan National. Bag Drop lines are available at all airports served by Frontier except for:
|Branson, MO (BKG)
||Grand Rapids, MI (GRR)
||South Bend, IN (SBN)
- Allows you to pre-pay any baggage fees. (You will still be responsible for paying any oversized and excess luggage fees at the airport. Note that some items are exempt from baggage fees such as assistive devices. We can only waive fees for these items at the airport.)
View Frontier's Baggage Policies
NO. Check in online, print your boarding pass, and skip the ticket counter lines altogether! Proceed straight to security at the airport.
View TSA's Carry-On Policies
Please note, due to security measures, some passengers may not be able to use Online Check-In. In that case, we'll be happy to assist you with check-in when you arrive at the airport.
Curbside Bag Drop
For customers who check-in online
at FlyFrontier.com, Curbside Bag Drop is available at our hub in Denver to get you through the airport even faster. Curbside Bag Drop is also available in Las Vegas, Los Angeles, and Washington, D.C. - Reagan National Airport. By using curbside check-in, you can receive your boarding pass, check and pay for bags, and then head straight to security. Any passengers who have not checked-in at FlyFrontier.com will need to proceed to a kiosk or service counter inside the terminal for check-in.
Skip the service counter lines and check yourself in using our self-serve kiosks. To start, simply enter your reservation code, scan your confirmation, or swipe your credit card, ID, or passport. You will be able to quickly view your itinerary, check bags, and print your boarding pass.
Self-serve kiosks are available in the cities listed below:
||Minneapolis/St. Paul (MSP)
||Salt Lake City (SLC)
||Fort Lauderdale (FLL)
||San Diego (SAN)
||Grand Rapids (GRR)
||New Orleans (MSY)
||San Francisco (SFO)
||New York-LaGuardia (LGA)
||Santa Barbara (SBA)
||Oklahoma City (OKC)
|Dallas/Ft. Worth (DFW)
|Kansas City (MCI)
||Las Vegas (LAS)
||Orange County/Santa Ana (SNA)
||St. Louis (STL)
||Los Angeles (LAX)
|Des Moines (DSM)
||Phoenix-Sky Harbor (PHX)
||Washington, D.C.-Reagan National (DCA)
*Common-use kiosks are provided in these cities by the airport that allow check-in for Frontier and other airlines. Kiosks in these cities are not located at the Frontier ticket counter, but rather at other nearby locations in the terminal.
Service Counter Check-In
If you need some extra help with the check-in process, our customer service agents are always available to help get you going with traditional counter check-in, available in all airports. If you are travelling on a Classic Plus ticket or if you are a Summit or Ascent member of EarlyReturns®, we invite you to look for the Priority Check-in lane at our ticket counters.
Remember, your gate assignments and departure times can change due to operational requirements, so be sure to stay updated by checking the flight monitors at the airport.
We recommend being at the gate well ahead of your flight. We usually begin boarding about 30 to 35 minutes before departure time. In any case, you must be at the gate ready to board 10 minutes prior to scheduled departure or your reservation may be cancelled and your seats may be released to other passengers.
Frontier boards our aircraft using Zone Boarding to simplify the announcements at our gates and to speed up the boarding process. With Zone Boarding, we board in the following order:
- Passengers with Special Needs — including anyone needing wheelchair or other boarding assistance and unaccompanied minors. For discretion, no announcement will be made for special needs boarding. If you require assistance with boarding, please check-in with the Frontier agent when you arrive at the gate so that they know you desire to board first.
- Priority Boarding and Zone 1 — offered to Ascent and Summit level members of Frontier's EarlyReturns frequent flyer program, as well as anyone traveling on a Classic Plus ticket. Zone 1 also includes any military personnel in uniform and any passengers who have purchased a seat in STRETCH seating.
- Courtesy Boarding — offered to families traveling with small children (under 3 years of age) and any other passengers requiring additional time or assistance with boarding.
- Express Boarding — Passengers in zones 2, 3, and 4 who will not be utilizing overhead space.
- Zone 2 — includes passengers seated in SELECT Seating.
- Zone 3 — includes passengers seated in rows 20 and above.
- Zone 4 — includes all remaining rows on the aircraft that were not in Zones 1, 2, or 3.
Please note that in select stations where we board from the ramp using both the front and rear aircraft doors, the boarding order may be changed to expedite boarding through both doors of the aircraft.