Baggage FAQs




What is the cost for a carry-on bag?

Everyone, regardless of your Fare Option, is allowed to carry on one personal item for free.

To take a larger carry-on bag, you always pay our lowest fees at the time of purchase on FlyFrontier.com!

Save money by checking your bag — your first checked bag is cheaper than a carry-on bag!

Frontier offers two Fare Options that give you the ability to purchase travel that includes the amenities you need or want. Classic Plus fares include one carry-on bag and one personal item. Economy fares must pay a fee to take a carry-on bag on all domestic and international itineraries. This fee varies based on the point of purchase and is waived for Ascent and Summit level members of EarlyReturns.

For tickets purchased on or after April 28, 2014.

The table below outlines our carry-on baggage fees for one-way directional travel wholly on Frontier Airlines for tickets purchased on or after April 28, 2013. For tickets purchased through April 27, 2013, please see the chart below.

Carry-On Bag
Point of Purchase
Economy Classic Plus Summit
& Ascent

FlyFrontier.com — at time of initial travel purchase


$25

Frontier's Discount Den
members pay only $20


Free

Free

FlyFrontier.com — when Managing existing Reservations prior to travel


$25


Free

Free

Frontier Reservations Call Centers — at time of initial travel purchase


$25


Free

Free

FlyFrontier.com — during online check-in


$30


Free

Free

Frontier Reservations Call Centers — when Managing existing Reservations prior to travel


$35

Free
Free

Airport check-in — available at ticket counter or self-service kiosk


$35

Free

Free

Airport departure gate*


$50

Free

Free

* If you are on an Economy Fare and arrive at the gate with a carry-on bag that exceeds the allowable dimensions (10" height x 16 width x 24" length), you will be charged $50 to gate check the bag. If you are on a Classic Plus Fare Option or if you are an Ascent or Summit level member of EarlyReturns and arrive at the gate with a carry-on bag that exceeds the allowable dimensions, you will be charged $35 to gate check the bag.

Note: Active duty military personnel with ID (not including family members or traveling companions) will not be assessed carry-on bag fees.

Standard EarlyReturns Award Redemption Tickets have the same baggage allowance and fees as Economy Fares. CHOICE and Last Seat Available EarlyReturns Award Redemption Tickets have the same baggage allowance and fees as Classic Plus Fares.

For tickets purchased through April 27, 2014.

The table below outlines our carry-on baggage fees for one-way directional travel wholly on Frontier Airlines for tickets purchased through April 27, 2014.

Point of Purchase
for Domestic and
International Travel
Classic Plus Classic Economy Basic Summit
& Ascent

FlyFrontier.com — available when managing a booking at My Flights or during online check-in


Free

Free

Free

$25

Free

Frontier Reservations
Call Centers


Free

Free
Free
$35
Free

Airport check-in — available at ticket counter or self-service kiosk


Free

Free

Free

$50

Free

Airport departure gate*


Free

Free

Free

$100

Free

* Any customer on a Basic Fare Option who arrives at the gate with a carry-on bag that exceeds the allowable dimensions (10" height x 16 width x 24" length) will be charged $100 to gate check the bag. Any customer on an Economy, Classic, or Classic Plus Fare Option and any Ascent or Summit level members of EarlyReturns who arrives at the gate with a carry-on bag that exceeds the allowable dimensions will be charged $35 to gate check the bag.

Note: Active duty military personnel with ID (not including family members or traveling companions) will not be assessed carry-on bag fees.

Standard EarlyReturns Award Redemption Tickets have the same baggage allowance and fees as Economy Fares. CHOICE and Last Seat Available EarlyReturns Award Redemption Tickets have the same baggage allowance and fees as Classic Plus Fares.

What size can my carry-on be?
Your carry-on bag's dimensions, including handles and wheels, must not exceed 10" height x 16" width x 24" length, and the bag can't weigh more than 35 pounds. Your carry-on bag must fit underneath the seat or in an enclosed overhead bin.

Any customer on an Economy fare who arrives at the gate with a carry-on bag that exceeds the allowable dimensions (10" height x 16" width x 24" length) will be charged $50 to check the bag at the gate. Any customer on a Classic Plus fare option and any Ascent or Summit level members of EarlyReturns who arrive at the gate with a carry-on bag that exceeds the allowable dimensions will be charged $35 to check the bag at the gate.

Remember that all baggage is subject to inspection by us and the airport Security staff. The Transportation Security Administration (TSA) has a list of "prohibited" items — those that can't be taken onboard — on their website. Visit www.tsa.gov for the most up-to-date list.

I paid a fee for a carry-on bag online, but I decided not to take it onboard. Can I get a refund?
No, once paid, fees for a carry-on bag are non-refundable.

How do you define a personal item?
In addition to the one carry-on bag, you may carry one personal item. A personal item is a small item carried on which fits underneath the seat in front of you. This item must not exceed 18" x 14" x 8", inclusive of all handles, wheels, and straps. Some examples of a personal item include:

  • Handbag, purse, or pocketbook
  • Backpack
  • Briefcase
  • Laptop computer, with or without a bag

I use a walker, which collapses easily to fit into the overhead compartment. Does this count toward the carry-on bag allowance?
No problem. Canes, crutches, braces, and other assistive devices for passengers with special needs are not counted toward the carry-on allowance.

Can I take my child's stroller or car seat with me on the plane?
You can bring car seats that are approved by the Federal Aviation Administration (FAA) and show a red label stating: "This restraint device is approved for motor vehicle and aircraft use."

If you need them, strollers may be used to transport your child to the gate, but then must be checked at the gate as baggage. The stroller will be returned to the gate at your final destination.

How many bags am I allowed to check?
Frontier offers two Fare Options that give you the ability to purchase travel that includes the amenities you want. The tables below shows the baggage fees and allowance for our Economy and Classic Plus fares, as well as the allowance for our Ascent and Summit EarlyReturns tier level members. Fees shown are for one-way directional travel wholly on Frontier Airlines.

For all tickets purchased on or after April 28, 2014.

The chart below shows checked baggage fees for all tickets purchased on or after April 28, 2014. For tickets purchased through April 27, 2014, see the chart below.

Checked Bags Economy Classic Plus Summit
& Ascent

1st item when purchased during online check-in at FlyFrontier.com

$20

Frontier's Discount Den
members pay only $15
Free
Free

1st item when purchased at airport check-in

$25
Free
Free

2nd item

$30
$30
Free

3rd item and more (each)

$75
$75
$75

Gate Check Fee — any bag brought to the departure gate that exceeds the allowable carry-on dimensions of 24" x 16" x 10"

$50
$35
$35

Note: Active duty military personnel with ID (not including family members or traveling companions) will not be assessed carry-on bag fees.

Standard EarlyReturns Award Redemption Tickets have the same baggage allowance and fees as Economy Fares. CHOICE and Last Seat Available EarlyReturns Award Redemption Tickets have the same baggage allowance and fees as Classic Plus Fares.

For all tickets purchased through April 27, 2014.

The chart below shows checked baggage fees for all tickets purchased through April 27, 2014.

Checked Bags Basic Economy Classic Classic Plus Summit
& Ascent

1st item

$20 at
check-in on
FlyFrontier.com

$25 at airport
check-in
$20 at
check-in on
FlyFrontier.com

$25 at airport
check-in
Free
Free
Free

2nd item

$30
$30
$30
$30
Free

3rd item and more (each)

$75
$75
$75
$75
$75

Gate Check Fee — any bag brought to the departure gate that exceeds the allowable carry-on dimensions of
24" x 16" x 10"

$100
$35
$35
$35
$35

Note: Active duty military personnel with ID (not including family members or traveling companions) will not be assessed carry-on bag fees.

Standard EarlyReturns Award Redemption Tickets have the same baggage allowance and fees as Economy Fares. CHOICE and Last Seat Available EarlyReturns Award Redemption Tickets have the same baggage allowance and fees as Classic Plus Fares.


I paid fees when checking in bags online, but I decided not to take them or they were exempt. Can I get a refund?
Yes, if you pay Baggage fees during online check-in and decide not to check bags, you may request a refund at the airport ticket counter in your departure city. You can also check more bags at the airport if you need to. If you know you are checking items that are exempt from baggage fees, you can only check them in at the airport to get the baggage fees waived. The online system doesn't have any way to waive fees for exempt items.

What if I have to check more than my baggage allowance?
We know there may be extraordinary circumstances when you'll need to check more than you'd planned. We charge for each additional item. Refer to the chart above. Remember, there are additional fees if your checked bag weighs more than 50 pounds or exceeds the standard 62 linear inch (length + width + depth) dimensions. If your checked bag is really heavy (more than 100 pounds), we'll ask you to ship it using alternative services. The fee for checked items weighing more than 50 pounds is $75. The fee for oversize checked bags exceeding 62 linear inches (length + width + depth) is $75. These fees are charged separately and one item can incur multiple fees. You can read more about baggage in the Contract of Carriage (PDF).

I'm bringing my prized rock collection home. Is there a weight limit for checked luggage?
We know it's a "weighty" issue, but each bag you check may not exceed 50 pounds. There is a fee of $75 if your checked bag weighs more than 50 pounds. We allow some exceptions to excess and dimension limitations; you can read about them in the sports equipment and special items baggage chart. Before you ask for an exception, please know that we take the safety of our passengers and employees very seriously. And, as much as we'd like to help, we don't accept baggage that weighs more than 99.9 pounds or exceeds 110 linear inches (length + width + depth). Thanks for your understanding of our policy on this.

Should I lock my luggage?
Please keep in mind that the Transportation Security Administration (TSA) is screening all checked baggage for your security. Unlocked bags can be examined quickly. Locked bags will be opened if necessary, and then resealed. Neither Frontier or the TSA is liable for damage caused to locked bags that must be opened for security purposes. You can find further information on the Transportation Security Administration (TSA) website. That being said, we highly recommend that you do NOT pack the following items in your checked bags: cash, jewelry, electronics, laptop computers, fragile items, medications, car keys, and important documents.

How early am I allowed to check in my baggage for my flight?
We understand that you might want to leave your bags with us and have more time to hang out before your flight, but you may only check or drop off baggage at the ticket counter up to four hours prior to flight departure at most locations. A few cities allow more time, and smaller cities may not open their ticket counters until two to three hours prior to scheduled departure. Also, please note that baggage check-in cutoff is 45 minutes prior to scheduled departure for domestic flights and 60 minutes prior to scheduled departure for international flights.

I'm on my way to a business golf get-together. Can I check my clubs and other sporting equipment?
It's par for the course. We can handle all kinds of sporting equipment although there may be additional fees if the item is very large or very heavy. Please check the sports equipment and special items baggage chart to see if your sporting equipment can go with you and what the size limits may be.

Whoa! My baggage didn't show! What happens if my luggage is lost?
Nothing's worse than standing at that baggage claim and having your bag not show up. If this happens, we want to get things fixed for you. First, go to our Baggage Service office, which is in the baggage claim area or at our ticket counter, to report your delayed bag within four hours of your arrival. The baggage service agent will create a tracing file and provide updates to you regarding the status of your bag.

Oh, man! The baggage I checked got all messed up! What do I do about a damaged bag?
We're so sorry your baggage got damaged. Honest. We'll do what we can to make things better. If this happens and you want to report it, here's what you need to do. Within four hours of your arrival, please go to our Baggage Service office in the airport where you arrived. Show the baggage to the agent so he or she can assess the damage and liability. Please understand that we'll do what we can, but know that we aren't liable for normal wear and tear, including scratches, small dents, rips, tears, and basically, well, dirt. We also aren't liable for torn, scratched, missing or telescopic handles, straps, zippers, wheels or wheel casings. If you tried to stuff a year's worth of clothes into that small weekend bag — in other words, you overstuffed your stuff — we aren't liable. That's just not fair to the poor, helpless bag. Also, keep in mind that we aren't liable for the baggage carried in the passenger compartment of the aircraft.

I left something on the plane! What can I do?
We're sorry to hear you lost an item or left something behind. Learn how we can assist in trying to locate it.

I'm checking through some important items. Can I insure them?
We understand that sometimes you might want a bit more confidence as you allow us to transport your belongings. Rule of thumb is that the standard declared value we allow is $3,400 per checked bag. We don't offer any additional insurance.

I need to transport firearms and ammunition. What is the procedure?
Transporting firearms and ammunition is allowed under certain conditions. For everyone's safety, refer to our page on firearms & ammunition for the rules and packing requirements for checking firearms and ammunition. You must make arrangements and assume full responsibility for complying with any applicable laws, customs and government regulations, or restrictions of the state or territory to which the firearm is being transported. Here is what you can expect from us to comply with TSA requirements:

  • Ensure your firearm is unloaded before packing in a hard-sided, locked case and arriving at the airport.
  • Declare your firearm to a customer service representative at check-in.
  • You will be asked to sign a tag declaring that the firearm is unloaded.
    • — The tag must be placed with the firearm inside the hard-sided, locked container.
  • Your firearm must be screened by TSA. You may need to accompany the firearm and unlock the case if requested.
    • — When the TSA is done screening, you need to re-lock the case.
  • Frontier will then take your firearm as checked baggage.
    • — Depending on the size of the case and the airport facility, the firearm may arrive in the oversize area at your final destination.

Can I bring fireworks?
Although we think fireworks are really fun to watch in the sky, we don't accept fireworks on our planes under any conditions.

I'm with the military; what can I take?
Frontier supports our troops. Active duty military personnel who present their ID or who are traveling in uniform, as well as reservists traveling with orders, do not have to pay bag fees including excess, oversize, and overweight fees. However, Special/Fragile item fees still apply. Although we aren't charging oversize or overweight fees, any baggage exceeding 110 linear inches or 99.9 lbs may not be checked. This exemption does not apply to family members or traveling companions.

I am connecting to another airline from my Frontier flight. Will you check my luggage through to my final destination?
As long as your connecting flight is operated by one of the following airlines, we will check your luggage through to your final destination provided you have one ticket for travel on Frontier and your connecting flight on the other airline. These airlines should also be able to check your luggage through to your destination if you are connecting from them to a Frontier flight with one ticket for travel.

  Frontier Ticketing Agreements with Other Airlines
Alaska Airlines AS Sun Country Airlines SY
Great Lakes Airlines ZK Virgin America VX

Frontier’s baggage fees and allowances may not apply if you are traveling on an interline itinerary. Frontier will honor baggage allowances and collect baggage fees in accordance with the DOT regulations. On domestic interline itineraries, the allowances and fees of the first marketing carrier on the ticket will apply for all travel on the ticket, including any return trip. On international itineraries, the fees of the first most significant carrier will apply for all travel on the ticket, including any return trip. The first most significant carrier is usually the first airline operating an international flight on the ticket. For more details on the baggage allowances that will apply for your travel, we encourage you to contact the appropriate airline on your ticket according to these rules.