Customer Service

Report Lost Items

We're sorry to hear that you have lost an item or left something behind. Please complete the 'Report Lost Items' form below. Once you enter the necessary information and press the submit button, you should receive confirmation that your form was accepted and an email with a description of our lost and found process.

Please note that fields marked with an asterisk (*) are required to better help us locate your item.

For any items left at a TSA security check point, please contact the TSA at 866-289-9673 or visit

Also consider checking with the airport's lost and found office.

Contact Information
*First Name
*Last Name
*Zip Code
*Primary Phone
Secondary Phone
*Email Address
Time, Date And Location Of Loss
*Date Of Loss
Location Where Item Was Last Seen
On Plane
Airport Gate Area
Flight Number
Which Airport
Seat Assignment
Where in Airport
Departure City
Gate # (If Applicable)
Arrival City
Description Of Item Lost
*Lost Item
i.e. Cell phone, iPod
i.e. Red
i.e. 2"x4'
i.e. Manufacturer
Additional Information
(Specific details that will help us identify and locate your item)
(Example: 32gb iPod in blue case, cell phone number, game name)